Advancing integrity in urban water and sanitation: WIGO report 2021

As the proportion of the global population living in urban areas increases, major challenges in providing safe drinking water and sanitation services need to be overcome, particularly in marginalised communities and informal settlements where services are already deficient. Strategies to provide water and sanitation are often undermined by corruption and integrity failures in the management of public resources, ‘petty corruption’ at the interface between individuals and institutions, and issues of inequitable and discriminatory planning and pricing. In the Water Integrity Global Outlook (WIGO 2021), WIN outlines successful strategies, tools and processes to reduce corruption and improve integrity by governments, utilities, the private sector, regulatory bodies, the media, NGOs and ultimately citizens, to drive improvements in the provision of reliable water and sanitation services.