心理契约及其违背对创新工作行为的影响

Larysa Botha, Renier Steyn
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引用次数: 1

摘要

文献清楚地表明,维持雇主和雇员之间的心理契约很重要,而心理契约的违约往往会导致负面结果,包括放弃创新工作行为等自由裁量活动。尽管大多数文献表明心理契约违约会对期望结果产生负面影响,但同样的文献对哪种类型的心理契约会产生这些结果却保持沉默。本研究旨在实证确定心理契约违约对不同心理契约(关系契约和交易契约)与创新工作行为之间关系的影响方式。采用横断面调查设计,受访者回答有关心理契约、心理契约违约和创新工作行为的问题。三个结果占主导地位:交易性心理契约与创新工作行为不相关,而关系性心理契约与创新工作行为有显著相关性;心理契约违约与交易性心理契约呈显著正相关,与关系性心理契约呈显著负相关,与创新工作行为无显著负相关;心理契约违约对关系心理契约与创新工作行为之间的关系没有调节作用。因此,心理契约类型(关系心理契约)对创新工作行为有直接影响,但心理契约违约对创新工作行为没有显著影响。考虑到无处不在的心理契约违约,当创新的工作行为是期望的结果时,管理人员就会意识到关系心理契约的重要性。研究人员被鼓励去调查心理契约违约影响创新工作行为的机制,因为这种联系似乎得到了文献的充分支持。
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The Effects of Psychological Contracts, and the Breach thereof, on Innovative Work Behaviour
The literature is clear that maintaining psychological contracts between employers and employees is important, and that psychological contract breach often leads to negative outcomes, including the withdrawal of discretionary activities such as innovative work behaviour. Although most literature suggests that a psychological contract breach affects the desired outcomes negatively, the same literature is silent about under which type of psychological contract these outcomes occur. This research aims to empirically determine the way in which psychological contract breach affects the relationship between different psychological contracts (relational and transactional) and innovative work behaviour. A cross-sectional survey design was used, with respondents answering questions on psychological contracts, psychological contract breach and innovative work behaviour. Three results were dominant: transactional psychological contract did not correlate with innovative work behaviour, whereas relational psychological contract did so in a significant way; psychological contract breach correlated positively and significantly with transactional psychological contract and negatively and significantly with relational psychological contract, but not with innovative work behaviour; and psychological contract breach did not moderate the relationship between relational psychological contract and innovative work behaviour. The psychological contract type (relational psychological contract) therefore has a direct effect on innovative work behaviour, but psychological contract breach did not relate significantly to innovative work behaviour. Managers are alerted to the importance of relational psychological contracts when innovative work behaviour is the desired outcome, given the omnipresent psychological contract breach. Researchers are encouraged to investigate through which mechanisms psychological contract breach influences innovative work behaviour, as this link seems well supported by the literature.
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