面向电子商务的少儿语言培训服务人员与服务场所研究

2019 5th International Conference on Information Management (ICIM) Pub Date : 2019-03-01 DOI:10.1109/INFOMAN.2019.8714654

Fei Hou, Lili Cao, Qi Liu, Lingxia Cao

{"title":"面向电子商务的少儿语言培训服务人员与服务场所研究","authors":"Fei Hou, Lili Cao, Qi Liu, Lingxia Cao","doi":"10.1109/INFOMAN.2019.8714654","DOIUrl":null,"url":null,"abstract":"Human resources and place resources are the most important service resources in the service industry. Children's language training services under the era of e-commerce are intangible, simultaneous production and consumption, and strong interaction. Service personnel and service venues combine the characteristics of educational activities and learning activities with more complex quality characteristics, which are important factors influencing the quality of children's language training services.","PeriodicalId":186072,"journal":{"name":"2019 5th International Conference on Information Management (ICIM)","volume":"17 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Study on the Service Personnel and Service Place in Children's Language Training Service Regarding the E-business\",\"authors\":\"Fei Hou, Lili Cao, Qi Liu, Lingxia Cao\",\"doi\":\"10.1109/INFOMAN.2019.8714654\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Human resources and place resources are the most important service resources in the service industry. Children's language training services under the era of e-commerce are intangible, simultaneous production and consumption, and strong interaction. Service personnel and service venues combine the characteristics of educational activities and learning activities with more complex quality characteristics, which are important factors influencing the quality of children's language training services.\",\"PeriodicalId\":186072,\"journal\":{\"name\":\"2019 5th International Conference on Information Management (ICIM)\",\"volume\":\"17 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2019-03-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2019 5th International Conference on Information Management (ICIM)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/INFOMAN.2019.8714654\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2019 5th International Conference on Information Management (ICIM)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/INFOMAN.2019.8714654","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}

引用次数: 0

摘要

人力资源和场所资源是服务业中最重要的服务资源。电子商务时代下的儿童语言培训服务具有无形性、生产与消费同步、互动性强的特点。服务人员和服务场所结合了教育活动和学习活动的特点，具有更为复杂的质量特征，是影响儿童语言培训服务质量的重要因素。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文

微信好友朋友圈 QQ好友复制链接

本刊更多论文

Study on the Service Personnel and Service Place in Children's Language Training Service Regarding the E-business

Human resources and place resources are the most important service resources in the service industry. Children's language training services under the era of e-commerce are intangible, simultaneous production and consumption, and strong interaction. Service personnel and service venues combine the characteristics of educational activities and learning activities with more complex quality characteristics, which are important factors influencing the quality of children's language training services.

求助全文

通过发布文献求助，成功后即可免费获取论文全文。去求助

来源期刊

2019 5th International Conference on Information Management (ICIM)

自引率

0.00%

发文量