加强员工组织承诺的人际沟通训练

Nira Gusfika
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引用次数: 0

摘要

本研究旨在探讨人际沟通训练对组织承诺的改善作用。本研究假设实验组在接受人际沟通培训前后对员工的组织承诺存在差异,其中接受人际沟通培训后员工的组织承诺水平高于接受人际沟通培训前员工的组织承诺水平。假设二,实验组与对照组的组织承诺后测水平存在差异,实验组的组织承诺后测水平高于对照组。本研究的对象是17名员工在staiyappti Balaiselasa。本研究对象的特征是组织承诺和人际沟通水平处于极低、低和中等类别的员工。采用前测后测控制组设计,采用组织承诺量表收集数据,采用Mann Whitney检验分析进行人际沟通训练的实验组与未进行人际沟通训练的对照组的得分差异。在此基础上,对人际沟通训练前后各实验组的得分进行Wilcoxon检验。根据Mann Whitney检验结果发现Z = -3.447 (p <0.01),这意味着接受过训练的实验组与未接受训练的对照组之间的得分存在差异。根据Wilcoxon检验结果发现,实验组在接受人际沟通训练前后的组织承诺得分存在Z = -2,668的差异(p< 0.01)。
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PELATIHAN KOMUNIKASI INTERPERSONAL UNTUK MENINGKATKAN KOMITMEN ORGANISASI KARYAWAN
This study aims to determine the improvement of organizational commitment through interpersonal communication training. The hypothesis of this research is that there is a difference of organizational commitment to employees between before and after being given interpersonal communication training on experimental group, where the level of commitment of employee organization after being given interpersonal communication training is higher than the level of organizational commitment of the employees before being given interpersonal communication training. Second hypothesis, there is difference of posttest organizational commitment level between experiment group and control group, where posttest of organizational commitment in experiment group is higher than control group.The subject of this research is 17 employees at STAI YAPPTI Balaiselasa. Characteristics of the subjects of this study are employees who have levels of organizational commitment and interpersonal communication in the category very low, low and medium. The design used was Pretest-Posttest Control Group, while the data was collected using organizational commitment scale then analyzed using Mann Whitney test to see the difference of score between the experimental group who were given interpersonal communication training with the control group who were not given interpersonal communication training. Furthermore, Wilcoxon test was done for see experimental group scores between before and after interpersonal communication training.Based on Mann Whitney test results found Z = -3.447 (p <0.01), meaning there is a difference in scores between experimental groups who were trained with control groups who were not trained. Based on Wilcoxon test results found there was a difference between organizational commitment score in the experimental group between before and after being given interpersonal communication training with Z = -2,668 (p<0,01).
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