内隐理论在品牌延伸性中的作用

Eric Yorkston, Joseph C. Nunes, Shashi Matta
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引用次数: 2

摘要

人们经常将人的特征与品牌联系在一起,以至于品牌个性的概念已经成为营销术语的一部分。这项研究记录了关于一个人自身性格特征(无论是固定的还是可塑的)的内隐理论是如何影响对一个品牌性格特征的可塑性的推断的。在研究1中,我们记录了相信特征是可塑的消费者(增量理论)比相信这些特征是固定的消费者(实体理论)更有可能接受品牌重新定位和品牌延伸。在研究2中,我们考察了人们如何使用内隐理论的过程,并表明品牌延伸可接受性的差异是由于内隐理论对特质判断强度的影响,而不是由于产生的品牌联想数量的差异。在研究3中,我们考察了自我内隐理论对内在特质一致性的影响以及违反内隐理论的后果。
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The Role of Implicit Theories in Brand Extendibility
People often associate human characteristics with brands such that the notion of brand personality has become part of marketing's vernacular. This research documents how implicit theories regarding one's own personality traits (whether they are fixed or malleable) affect inferences about the malleability of a brand's traits. In study 1, we document how consumers who believe traits are malleable (incremental theorists) are more likely to be accepting of brand repositioning and brand extensions than consumers who believe these traits are fixed (entity theorists). In study 2, we examine the process underlying how people utilize implicit theories and show that differences in acceptability of brand extension are due to the effect of implicit theories on the strength of trait judgment and not differences in the number of brand associations generated. In study 3, we examine how implicit theories of the self affect internal trait consistency and the consequences of violating people's implicit theories.
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