数字化组织环境下零工的困境与思考

Lang Jiaojiao, Mao Lifei
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摘要

随着大数据、人工智能、云计算、区块链等数字技术的快速发展,零工经济作为一种新兴的经济形态应运而生,并逐渐成为全球经济发展的中心支柱。在全球范围内,随着互联网的发展,从事“零工”的人数、规模和影响不断扩大,新的工作方式使零工经济数字劳动力面临诸多困难。本文采用文献回顾法,结合已有的文献和研究,对零工在数字化组织环境中遇到的困境进行了提炼。解决这些困境的对策需要从零工工人和关心零工公平的利益相关者开始。本研究对于转型数字经济、发展零工经济具有现实意义。
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The Dilemma and Thinking of Gig Workers in the Digital Organization Environment
: With the rapid development of digital technologies such as big data, artificial intelligence, cloud computing, and blockchain, the gig economy has emerged as an emerging economic form and has gradually become the central pillar of global economic development. Globally, with the development of the Internet and the growing number, scale, and influence of gig workers who undertake "gig jobs", the new way of working makes the gig economy digital labour face many difficulties. Using the literature review method and combing the existing literature and research, this paper abstracts the dilemmas that gig workers encounter in the digital organisation environment. The countermeasures to solve these dilemmas need to start with gig workers and stakeholders concerned about the fairness of gig work. This study has practical significance for transforming the digital economy and developing the gig economy.
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