使用生活方式细分分析印度消费者的行为

Reetika Jain
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引用次数: 5

摘要

人口统计分析一直是细分消费者的重要基础。但人口统计变量提供了一种区分消费者行为的观点。购买行为和消费行为实际上是多种变量共同作用的结果。为了提供消费者购买决策的“为什么和如何”的整体观点,在最近的研究中,生活方式分析被认为是客户分析的优越基础。生活方式研究的重点是消费者的活动、兴趣和意见,以及它们在制定消费者购买决策中的作用。过去在印度的研究确实提供了对印度消费者在人口和地理基础上的细分的见解。然而,在利用生活方式对印度消费者进行细分方面,并没有得到太多的重视。因此,本研究试图通过使用因子分析和聚类分析提供印度消费者的生活方式概况来填补这一空白。本研究可以帮助营销人员利用建议的生活方式维度来细分他们的潜在客户和现有客户。
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Analysis of Indian Consumers� Behaviour using Lifestyle Segmentation
Demographic profiling has been an important basis of segmenting consumers. But the demographic variables provide a compartmentalised view of consumer behaviour. Purchase and consumption behaviour are in fact the result of influence of many variables operating simultaneously in the background. In order, to provide a holistic view of the ‘why and how’ of consumers purchase decision, lifestyle analysis has been considered a superior basis of customer profiling in recent research. Lifestyle study focuses on activities, interests and opinions of consumers and their role in formulating consumers’ purchase decision. Past researches in India do provide an insight into the segmentation of Indian consumers on demographic and geographic basis. However, not much has been emphasised on the use of lifestyle for segmenting Indian consumers. The present research, therefore, tries to fill this void by providing the lifestyle profiling of the Indian consumers using factor analysis and cluster analysis. This study can help the marketers in segmenting their prospective and present customers using the suggested lifestyle dimensions.
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