马葛朗市政府公关人员数字化能力研究

Ascharisa Mettasatya Afrilia, Deani Prionazvi Rhizky, Wahyu Eka Putri, Eny Ratnasari
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引用次数: 2

摘要

背景:随着新媒体的发展,对新媒体素养的考察显得尤为重要,尤其是在4.0时代。政府的公共关系也需要新媒体素养,因为政府需要与公众建立和谐的关系,从而在政府政策的执行中获得同情、信任、团队合作和支持。目的:本研究旨在评估马格郎政府机构论坛中政府公关人员的数位能力。方法:采用功能性消费问卷和批判性消费问卷对数字化能力进行测量。本研究采用定量调查方法。该调查包括通过问卷调查对信念、观点和特征进行评估。问卷是通过对被调查者的问题项来收集数据。研究对象为马格郎政府机构,调查对象为政府公关人员。定量方法有望全面描述马格朗政府机构中政府公关人员的数字素养。数据分析使用描述性统计。结论:基于数据分析,马格郎政府机构论坛的政府公关成员一致认为他们具有功能性和批判性消费。启示:本研究提示马格郎地方政府应提高地方政府公共关系的新媒体素养,以实现政府与公众建立和谐关系的公共关系目标。
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The digital competence of government public relations officer in Magelang City
Background: Since new media is developing, it is important to examine new media literacy, especially in the era of 4.0. The government’s public relations also need new media literacy since the government needs to establish a harmonic relationship with the public to achieve sympathy, trust, teamwork, and support in government policy implementation. Purpose: This research aims to evaluate the digital competence of members of government public relations in the Magelang government apparatus forum. Methods: Digital competence is measured by questionnaires of functional and critical prosuming. This research uses a quantitative survey method. The survey includes the assessment of beliefs, opinions, and characteristics by using questionnaires. Questionnaires are used to collect the data by using items of questions for respondents. The research object is the government apparatus in Magelang, while the respondents are government public relations officers. The quantitative method is expected to comprehensively describe digital literacy by government public relations officers in the Magelang government apparatus. Data analysis uses descriptive statistics. Conclusion: Based on data analysis, members of government public relations in the Magelang government apparatus forum agree that they have functional and critical prosuming. Implications: This research implies local government of Magelang to improve new media literacy for local government public relations so the government can achieve the public relations objective of harmonic relationship establishment with the public.
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