Review and analysis of the residential building certification process in south east Queensland

Purpose – The purpose of this paper is to review the four stages of approval and describe the process of building certification. It reviews a sample of the inspection and certification records of 109 houses in south‐east Queensland and analyses their progress through each of the stages. The incidence of minor faults and failures is examined, together with requests for further information. Trends in these incidents are enumerated, described and analysed with a view to improving the process.Design/methodology/approach – Access to a private certifier’s inspection data base was given and 109 houses were randomly selected. All the houses were built in 2010 in south‐east Queensland from the Gold Coast, Brisbane and stretching up to the Sunshine Coast. The full range of inspections was conducted to completion. The records of each house inspection at each of the stages were examined, with the detailed notes of each inspection reviewed and analysed. The inspector’s notes were often extensive and detailed and the a...