创新文化、变革型领导、知识管理、学习导向与绩效之间的中介作用

H. Zafar
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For instance, Zahra, Belardino, and Boxx (1988), Damanpour and Evan (1984) have found a 149 January-June 2019 JISR-MSSE Number 1 Volume 17 10.31384/jisrmsse/2019.17.1.9 JEL Classification: M1, M14, M59 positive effect of innovation on organization performance in various industries including service-based and administrative organizations. In a more recent study conducted in the context of transitional economy in South-Eastern Europe, Turulja and Bajgoric (2019) suggested that product innovation and process innovation, both positively affected performance of the various type of firms. Innovation could be determined by certain important strategic factors. For instance, learning orientation is supposed to be concerned with getting a high level of organizational performance through the use of new knowledge for developing new offerings (Hurley & Hult, 1998). Further, organization culture contains the ability to foster innovation and performance (Hartmann, 2006). Empirical researches have also suggested the positive nature of the association between culture, innovation and company performance (Gallagher, 2008; Miron, Erez, & Naveh, 2004). Similarly, knowledge management is critical in fostering innovation and enhancing performance (Gloet & Terziovski, 2004; Parlby & Taylor, 2000). Also, transformational leadership is supposed to motivate human resources for getting innovative products and achieving better performance (Elkins & Keller, 2003; Seaver, 2010). Importantly, several scholars have suggested that variables like learning, transformational leadership, knowledge management, and innovation have been significant for stimulating SMEs’ growth and development (Bessant & Tidd, 2007; Hogen & Coote, 2013; Nunes, Annansingh, & Eaglestone, 2006; Tajasom, Hung, Nikbin, & Hyun, 2015). 150 January-June 2019 JISR-MSSE Number 1 Volume 17 Problem statement & research significance Hence, in this area, the critical literature review indicates that although innovation has been studied in the past by numerous scholars but its antecedents and performance consequences are still knotty questions. Especially, innovation's intervening nature of effect between innovative culture, knowledge management, transformational leadership, learning orientation and performance of SMEs has not been studied earlier in one research design which is a significant research gap. Specifically, the information about how and to what extent SMEs need to focus on building an innovative culture, fostering learning, encouraging transformation leadership, and facilitating knowledge management processes for addressing innovation and boosting performance is lacking. Furthermore, this kind of investigation for Pakistani SMEs working in diverse sectors is also deficient which further signifies the research gap and the need for this study as it highlights the absence of significant information in this regard. The study takes into account the SME sector of Pakistan because it is quite significant in terms of its contribution to the country's growth and development. 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Importantly, several scholars have suggested that variables like learning, transformational leadership, knowledge management, and innovation have been significant for stimulating SMEs’ growth and development (Bessant & Tidd, 2007; Hogen & Coote, 2013; Nunes, Annansingh, & Eaglestone, 2006; Tajasom, Hung, Nikbin, & Hyun, 2015). 150 January-June 2019 JISR-MSSE Number 1 Volume 17 Problem statement & research significance Hence, in this area, the critical literature review indicates that although innovation has been studied in the past by numerous scholars but its antecedents and performance consequences are still knotty questions. Especially, innovation's intervening nature of effect between innovative culture, knowledge management, transformational leadership, learning orientation and performance of SMEs has not been studied earlier in one research design which is a significant research gap. 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引用次数: 12

摘要

Hina Zafar1 Khawaja Khalid Mehmood2 1 & 2木尔坦Bahauddin Zakariya大学管理科学研究所。(khawjakhalid@bzu.edu.pk)一个组织的绩效是它的能力,实现其目标高效和有效,如果它这样做,它可以成为成功的实现长期竞争优势(里卡多和韦德,2001年)。Tidd(2001)认为公司可以通过采用创新来更好地利用市场机会。其他学者主要得出的结论是,在多种情况下,创新是组织绩效的重要促成因素(Gault, 2018;Mehmood, Sonia, & Umar, 2016;Rajapathirana & Hui, 2018)。例如,Zahra, Belardino, and Boxx (1988), Damanpour and Evan(1984)在JISR-MSSE第1卷17号10.31384/jisrmsse/2019.17.1.9 JEL分类:M1, M14, M59创新对包括服务型组织和行政组织在内的各个行业的组织绩效的积极影响。Turulja和Bajgoric(2019)最近在东南欧转型经济背景下进行的一项研究表明,产品创新和流程创新都对各类企业的绩效产生了积极影响。创新可以由某些重要的战略因素决定。例如,学习导向应该关注通过使用新知识开发新产品来获得高水平的组织绩效(Hurley & Hult, 1998)。此外,组织文化包含促进创新和绩效的能力(Hartmann, 2006)。实证研究还表明,文化、创新和公司绩效之间存在积极的联系(Gallagher, 2008;Miron, Erez, & Naveh, 2004)。同样,知识管理在促进创新和提高绩效方面至关重要(Gloet & Terziovski, 2004;Parlby & Taylor, 2000)。此外,变革型领导应该激励人力资源获得创新产品和实现更好的绩效(Elkins & Keller, 2003;西维尔,2010)。重要的是,一些学者认为,学习、变革型领导、知识管理和创新等变量对促进中小企业的成长和发展具有重要意义(Bessant & Tidd, 2007;Hogen & Coote, 2013;Nunes, Annansingh, & Eaglestone, 2006;Tajasom, Hung, Nikbin, & Hyun, 2015)。150 jan - june 2019 JISR-MSSE Number 1 Volume 17问题陈述和研究意义因此,在这一领域,批判性文献综述表明,尽管过去有许多学者研究了创新,但其前因和绩效后果仍然是棘手的问题。特别是创新在创新文化、知识管理、变革型领导、学习导向与中小企业绩效之间的中介效应,尚未在一项研究设计中得到较早的研究,这是一个显著的研究缺口。具体而言,关于中小企业如何以及在多大程度上需要关注建立创新文化、促进学习、鼓励转型领导以及促进知识管理流程以应对创新和提高绩效的信息缺乏。此外,这种对巴基斯坦中小企业在不同部门工作的调查也不足,这进一步表明了研究差距和本研究的必要性,因为它突出了在这方面缺乏重要信息。这项研究考虑到巴基斯坦的中小企业部门,因为它对该国的增长和发展作出了相当重要的贡献。本文的研究结果对资源基础理论、企业成长理论、动态能力理论和变革型领导理论有一定的借鉴意义;以及调查结果,指导中小企业如何在世界范围内提高创新能力和竞争力。
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"Innovation as a mediator between Innovative Culture, Transformational Leadership, Knowledge Management, Learning Orientation, and Performance "
INTRODUCTION Hina Zafar1 Khawaja Khalid Mehmood2 1 & 2Institute of Management Sciences, Bahauddin Zakariya University Multan. (khawjakhalid@bzu.edu.pk) An organization’s performance is its ability to attain its goals efficiently and effectively, and if it does so, it could become successful in achieving long term competitive advantage (Ricardo & Wade, 2001). Tidd (2001) argues that companies could better exploit market opportunities by adopting innovation. Other scholars have majorly concluded that amongst others, innovation has been an important contributory factor for organizations performance in multiple contexts (Gault, 2018; Mehmood, Sonia, & Umar, 2016; Rajapathirana & Hui, 2018). For instance, Zahra, Belardino, and Boxx (1988), Damanpour and Evan (1984) have found a 149 January-June 2019 JISR-MSSE Number 1 Volume 17 10.31384/jisrmsse/2019.17.1.9 JEL Classification: M1, M14, M59 positive effect of innovation on organization performance in various industries including service-based and administrative organizations. In a more recent study conducted in the context of transitional economy in South-Eastern Europe, Turulja and Bajgoric (2019) suggested that product innovation and process innovation, both positively affected performance of the various type of firms. Innovation could be determined by certain important strategic factors. For instance, learning orientation is supposed to be concerned with getting a high level of organizational performance through the use of new knowledge for developing new offerings (Hurley & Hult, 1998). Further, organization culture contains the ability to foster innovation and performance (Hartmann, 2006). Empirical researches have also suggested the positive nature of the association between culture, innovation and company performance (Gallagher, 2008; Miron, Erez, & Naveh, 2004). Similarly, knowledge management is critical in fostering innovation and enhancing performance (Gloet & Terziovski, 2004; Parlby & Taylor, 2000). Also, transformational leadership is supposed to motivate human resources for getting innovative products and achieving better performance (Elkins & Keller, 2003; Seaver, 2010). Importantly, several scholars have suggested that variables like learning, transformational leadership, knowledge management, and innovation have been significant for stimulating SMEs’ growth and development (Bessant & Tidd, 2007; Hogen & Coote, 2013; Nunes, Annansingh, & Eaglestone, 2006; Tajasom, Hung, Nikbin, & Hyun, 2015). 150 January-June 2019 JISR-MSSE Number 1 Volume 17 Problem statement & research significance Hence, in this area, the critical literature review indicates that although innovation has been studied in the past by numerous scholars but its antecedents and performance consequences are still knotty questions. Especially, innovation's intervening nature of effect between innovative culture, knowledge management, transformational leadership, learning orientation and performance of SMEs has not been studied earlier in one research design which is a significant research gap. Specifically, the information about how and to what extent SMEs need to focus on building an innovative culture, fostering learning, encouraging transformation leadership, and facilitating knowledge management processes for addressing innovation and boosting performance is lacking. Furthermore, this kind of investigation for Pakistani SMEs working in diverse sectors is also deficient which further signifies the research gap and the need for this study as it highlights the absence of significant information in this regard. The study takes into account the SME sector of Pakistan because it is quite significant in terms of its contribution to the country's growth and development. The findings of this study are supposed to contribute to resource-based theory, the theory of the growth of firms, dynamic capabilities perspective, and transformational leadership theory; as well as the findings, guide SMEs about how they could be more innovative and competitive in the world place.
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