{"title":"“少花钱多办事”:二十一世纪的服务要务","authors":"J. Finsterwalder, T. Garry","doi":"10.1108/MSQ.2011.10821FAA.001","DOIUrl":null,"url":null,"abstract":"This conceptual opening piece was peer reviewed by the two Editors of the journal, Dr Marianna Sigala and Dr Chatura Ranaweera, as well as by the consulting Editor, Dr Jay Kandampully.","PeriodicalId":313036,"journal":{"name":"Managing Service Quality","volume":"119 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2011-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"4","resultStr":"{\"title\":\"\\\"Doing more with less\\\": service imperatives of the twenty-first century\",\"authors\":\"J. Finsterwalder, T. Garry\",\"doi\":\"10.1108/MSQ.2011.10821FAA.001\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This conceptual opening piece was peer reviewed by the two Editors of the journal, Dr Marianna Sigala and Dr Chatura Ranaweera, as well as by the consulting Editor, Dr Jay Kandampully.\",\"PeriodicalId\":313036,\"journal\":{\"name\":\"Managing Service Quality\",\"volume\":\"119 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2011-11-15\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"4\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Managing Service Quality\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1108/MSQ.2011.10821FAA.001\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Managing Service Quality","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/MSQ.2011.10821FAA.001","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
"Doing more with less": service imperatives of the twenty-first century
This conceptual opening piece was peer reviewed by the two Editors of the journal, Dr Marianna Sigala and Dr Chatura Ranaweera, as well as by the consulting Editor, Dr Jay Kandampully.
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