暴民,医院环境中的现实

Alex B. Roque, Silvia Pimenta, Rita Ribeiro, J. Ferreira, A. Correia, T. Martinho, Elvira Perea, J. Fonnegra
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引用次数: 0

摘要

围攻不仅会显著影响工作人群的身心健康,还会影响组织健康。临床病例报告这是一名62岁在医院中心工作的卫生保健工作者的病例报告。由于焦虑和/或恐慌危机,她参加了职业健康咨询。在精神病学的评估中,发现她经历了多次劳资冲突。研究发现,职业倦怠症状与每天的焦虑和容易哭泣有关,特别是在工作的日子里,以及与之相关的明显的悲伤情绪。她在联络精神病学处接受了药物治疗和随访,并通过一份医疗报告向职业卫生部门通报了她的临床状况。讨论/结论:在过去的十年中,打工族已经成为现代社会中常见的一种问题,对工人的健康以及公司的缺勤率和员工流动率都产生了严重影响。这一案件的报告是对在专业活动中存在围攻案件的一个警告,由于卫生知识水平高,在这种情况下是不可预期的。此外,它还强调了与工人负责人接触以解决最终可能存在的一些冲突的重要性,这有时是职业健康的强制性要求。关键词:侵扰;工作中的骚扰;职业健康。
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Mobbing, uma realidade presente em meio hospitalar
Introduction Mobbing can significantly affected not only the mental and physical health of the working population, but also organizational health. Clinical Case Report This is a case report of a healthcare worker, 62 years old, working in a Hospital Centre. She attended to an Occupational Health consultation due to an anxious and/or panic crisis. In the assessment by Psychiatry, it was found that she was experiencing multiple labour conflicts. Professional burn-out symptoms were found, associated with anxiety and easy crying spells on a daily basis, particularly on days of work, as well as marked feelings of sadness related to it. She was medicated and was followed up at Liaison Psychiatry, and her clinical status was made known to Occupational Health through a medical report. Discussion/Conclusion: In the last decade, Mobbing has become a frequent form of problem reported in modern societies, showing serious effects both on workers' health and on the rate of absenteeism and staff turnover in companies. The report of this case is a warning to the existence of cases of Mobbing in a professional activity in which, due to the high level of health literacy, could not be expected. In addition, it reinforces the importance, which is sometimes mandatory for Occupational Health, of contacting the heads of workers to solve some conflicts that may eventually exist. Keywords: Mobbing; Harassment at work; Occupational Health.
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