个性化考虑和智力激励对肯尼亚商业银行员工工作满意度的影响

Andrew Njiraini Njiinu, G. K’aol, T. Linge
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摘要

目的:本研究的目的是考察个性化考虑和智力刺激对肯尼亚商业银行员工工作满意度的影响程度。方法:本研究采用描述性研究设计。研究对象为肯尼亚商业银行的10310名管理人员。采用分层随机抽样技术,从人群中抽取424名员工。使用结构化问卷收集数据。结果:相关分析发现,个性化考虑、智力刺激和工作保障与工作满意度呈显著正相关r(347) =。595, p <。05, r(347) =。541, p <。05, r(347) =。697, p <。05。多元线性回归结果显示,个性化考虑对员工工作满意度有显著影响(R2 = 0.352, F(1,138.779) = 188.851, p < 0.05)。多元线性回归结果显示,智力刺激对员工工作满意度有显著影响(R2 = 0.290, F(1,106.274) = 142.533, p < 0.05)。工作安全感显著调节个性化考虑、智力刺激与工作满意度的关系(R2 = 0.435, F(3,45.168) = 87.914, p< 0.05)。在理论、实践和政策方面的独特贡献:本研究的独特贡献在于推进了变革型领导理论维度——个性化考虑和智力激励——以及肯尼亚商业银行员工的工作满意度。最后,研究结果为涉及领导力和工作满意度的组织政策提供了信息。
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EFFECT OF INDIVIDUALIZED CONSIDERATION AND INTELLECTUAL STIMULATION ON JOB SATISFACTION AMONG EMPLOYEES IN COMMERCIAL BANKS IN KENYA
Purpose: The purpose of the study was to examine the extent to which individualized consideration and intellectual stimulation influence job satisfaction among employees in commercial banks in Kenya.Methodology: The study adopted a descriptive research design. The target population consisted of 10,310 managerial employees in the commercial banks in Kenya. A sample of 424 employees was obtained from the population using stratified random sampling technique. Data was collected using structured questionnaires.Findings: Correlation analysis found that individualized consideration, intellectual stimulation and job security were positively and significantly correlated to job satisfaction r (347) =.595, p<.05, r (347) =.541, p<.05 and r (347) =.697, p<.05 respectively. Multiple linear regression results showed that individualized consideration significantly influenced job satisfaction of the employees (R2 = .352, F(1, 138.779) = 188.851, p < .05). Similarly, multiple linear regression results showed that intellectual stimulation significantly influenced job satisfaction of the employees (R2 = .290, F(1, 106.274) = 142.533, p < .05). Job security was found to significantly moderate the relationships between individualized consideration, intellectual stimulation and job satisfaction R2 = .435, F(3, 45.168) = 87.914, p<.05).Unique contribution to the theory, practice and policy: The unique contribution of this study is the advancement of transformational leadership theory dimensions - individualized consideration and intellectual stimulation - and job satisfaction among employees in commercial Banks in Kenya. Lastly, the findings inform organizational polices touching on leadership and job satisfaction.
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