Key Issues in EA-Implementation: Case Study of Two Finnish Government Agencies

Enterprise Architecture (EA) is getting more common also in public sector as a means to ensure ‘business’ and IT alignment. This study reports a follow-up and theme interviews of the key actors/informants in two EA projects in public administration offices during and half year after the projects were completed. The early experience shows that the process of establishing a government EA is a tedious and complicated process and this study considers the root causes. Three set of factors are found hindering EA’s potential to operate as a strategic alignment tool: lack of establishing proper EA governance, insufficient support for the development, and inadequate resources to do the former two.