消费者视角下的网络粘性研究综述

Haiping Wang
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引用次数: 8

摘要

网络粘性是指网站在网络营销中所具有的吸引和留住消费者的属性。它可以帮助创建和保持网站的竞争力和可持续发展的能力。本文回顾了前人对网络黏性的相关研究,分析了网络黏性的含义、驱动因素和影响因素。在此基础上进行了评价,指出了现有研究的局限性,并提出了未来的研究方向。
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Review of online stickiness research from consumer perspective
Online stickiness means that the attributes website owns to absorb and retain consumers in e-marketing from marketing perspective. It can help to create and retain websites' abilities to competition and sustainable development. This paper reviews previous research related to online stickiness, and figures out its meanings, driving factors and its effects. Based on these, evaluation is discussed, limitations on present researches are pointed out and future research directions are put forward.
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