揭示市场营销中的消费者行为:目标导向行为模型的元分析结构方程模型(Meta-SEM)

P. Vishwakarma, Malaya Ranjan Mohapatra
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摘要

长期以来,在市场营销中理解不同背景下的消费者行为一直是研究的焦点。虽然有许多模型用于解释消费者的行为,其中一个是目标导向行为模型(MGB),它在解释市场营销中的消费者行为方面变得越来越突出。鉴于其受欢迎程度,先前对MGB的研究表明,关于MGB变量的偶然关联的结果不一致。为了克服这一点,作者采用了基于MGB理论的营销研究的元分析回顾来检查消费者的行为。本研究采用meta分析结构方程建模(MASEM)技术,回顾并分析了27项研究中31个样本(总样本量9588)的611个相关性。MASEM的结果证实了MGB模型中所有提出的关系的重要性。然而,在所有提出的MGB关系中,态度对欲望形成有很强的影响。此外,与发展中国家相比,过去的购买经验和积极的预期情绪对发达国家的欲望有强烈的影响。研究局限/影响目前的工作已经考虑了各种推荐调节因子的可能性(例如文化,危机情况,样本量,数据收集方法等);然而,该研究缺乏考虑性别优势的维度。因此,未来的研究人员在进行类似研究时应该牢记这一点。未来的学者还可以跨领域和子领域对MGB进行比较研究,以获得更多的见解。目前的工作提供了一个更好的理解MGB在市场营销中的应用。由于这项工作是第一个考虑各种调节因子影响的市场营销中MGB应用的元分析之一,因此它为市场营销中MGB的文献增加了知识。这也将有助于未来研究者理解MGB作为一个框架及其在市场营销中的应用。
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Unveiling consumer behavior in marketing: a meta-analytic structural equation modeling (Meta-SEM) of the model of goal-directed behavior (MGB)
PurposeUnderstanding consumer behavior across various contexts within marketing has long been the focus of studies. Although many models are used in explaining consumers' behavior, one of these is the Model of Goal-Directed Behavior (MGB), which is becoming prominent in explaining consumers' behavior in marketing. Given its popularity, prior research on MGB has shown inconsistent outcomes regarding the casual association of MGB variables. To overcome this, the authors have adopted a meta-analytic review of the marketing studies grounded on MGB theory in examining the consumers' behavior.Design/methodology/approachThe study reviewed and analyzed 611 correlations from 27 studies with 31 samples (combined sample size of 9588) using a meta-analytic structural equation modeling (MASEM) technique.FindingsThe outcomes of MASEM confirm the significance of all the proposed relationships in the MGB model. However, the attitude has shown a strong influence on desire formation among all the proposed MGB relationships. Further, past buying experience and positive anticipated emotions strongly affect desire in developed nations compared to developing nations.Research limitations/implicationsThe current work has considered the possibility of various recommended moderators (e.g. culture, crisis situation, sample size, method of data collection, etc.); however, the study lacks to consider the dimension of gender dominance in it. Hence, future researchers should keep it in mind while conducting similar studies. Future scholars can also perform a comparative study on MGB across the domains and subdomains to know more insights.Originality/valueThe current work offers a better understanding of MGB application in marketing. As this work is one of the first meta-analyses on MGB application in marketing that also considers the effect of various moderators, it thus adds knowledge to the literature on MGB in marketing. It will also help the future researchers to understand MGB as a framework and its application in marketing.
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