X在线购物网站的评估能力水平使用托比眼追踪器和面部读报器

Y. -, Regina Fortunata Salim
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摘要

本研究旨在评估一个流行的在线购物网站的可用性。为了进行可用性测试,我们招募了10名大学生作为参与者。他们被要求完成两项与网上购物行为有关的模拟任务。他们的反应是用Tobii眼动仪和Noldus脸阅读器测量的。结果表明,所研究的购物网站可归类为可用性良好,使用效果和效率较高的网站。Tobii眼动仪的结果显示,当用户的注意力集中在产品的类型、规格和价格上时,眼球会发生运动。与此同时,FaceReader显示,大多数参与者在网站上跑步时面部表情都是中性的。这项研究还表明,提高购物网站的性能可以通过更多地关注产品类型、规格和价格来完成。
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Evaluasi Tingkat Usability Situs Belanja Online X Menggunakan Tobii-Eye Tracker dan Face Reader
This study aimed to evaluate the usability of a popular online shopping site. For usability testing, a number of 10 university students were recruited as participants. They were asked to perform two simulation tasks related to online shopping behaviour. Their responses were measured using Tobii Eye-Tracker and Noldus FaceReader. The results showed that the shopping online site under study could be classified as good usability with a high level of effectiveness and efficienty in using the site. The Tobii Eye-Tracker results showed that eye movement as the user's focus was on the product type, specifications, and price. Meanwhile, the FaceReader showed that most participants have neutral facial expression while runningon the site. This study also suggested that improving the performance of shopping sites can be done by focusing more on product types, specifications and prices.
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