产品质量和品牌形象对消费者购买决策的影响(巴东市对优质石油产品的案例研究)

Devi Edriani, Harmelia Harmelia
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引用次数: 0

摘要

本研究旨在分析巴东市Prima XP油品之产品品质与品牌形象对消费者购买决策之影响。这种类型的研究是定量研究。本研究的人口是巴东市的Prima XP石油用户的消费者。仪器测试采用效度和信度测试。数据分析采用描述性分析和归纳分析,即正态性检验、异方差检验和多重共线性检验,并采用多元回归分析、F检验和t检验进行假设检验,对数据进行处理得到结果Y = 24,426 + 0,499 X1 + 0,450 X2。研究结果表明:1)产品质量对消费者购买决策有显著影响;2)品牌形象对消费者购买决策有显著影响;3)产品质量和品牌形象共同对消费者购买决策有显著影响。
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Pengaruh Kualitas Produk dan Citra Merek terhadap Keputusan Pembelian Konsumen (Studi Kasus pada Konsumen Produk Oli Prima XP di Kota Padang)
This study aims to analyze and see the effect of Product Quality and Brand Image on consumer purchasing decisions on Prima XP oil products in the city of Padang. This type of research is quantitative research. The population of this study is consumers of Prima XP oil users in the city of Padang. Instrument testing uses validity and reliability tests. Data analysis using descriptive analysis and inductive analysis, namely normality test, heterocedasticity test and multicollinearity test and hypothesis testing using multiple regression analysis, F test and t test, from processing the data obtained results Y = 24,426 + 0,499 X1 + 0,450 X2. The results of these studies indicate that, 1) Product Quality has a significant effect on Consumer Purchasing Decisions, 2) Brand Image has a significant effect on Consumer Purchasing Decisions, 3) Product Quality and Brand Image together have a significant effect on Consumer Purchasing Decisions.  
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