Better workflow modelling of production processes: re-engineering enterprise, resource and material planning in computational logistics

This paper examines standard methods for work- and production flow modelling, and find that in some regards they are fundamentally being naïve and erroneous. They simplify and "flatten" too much of the reality that they represent and allow much more than they can afford when it comes to using them for organizational re-design. The problem is exacerbated when computational handling is considered. In this paper we illustrate the shortcoming with two industrial case studies, which we have approached ethnographically and through workshops.