{"title":"保健中心卫生管理和患者满意度的综合框架:沙特阿拉伯利雅得的观点","authors":"Saad AlFlayyeh, Saad Abdulrhman Almushawah","doi":"10.5377/nexo.v36i04.16795","DOIUrl":null,"url":null,"abstract":"Aim of the present study is to make satisfied the visitors (patients) through the offered services. There are private and public sector health care Centre’s in the Kingdom of Saudi Arabia, particularly in the diplomatic city of Riyadh. However, present study targeted public sector health care centers due to easy access. Later the study conceptualized a theoretical study framework and suggested the hypotheses based on the previous studies and recommendations. Thus, the study investigated the considered hypotheses for the mentioned variables. Total four (4) constructs were considered and four hypotheses were developed. Among 350 participants of the survey, valid responses were counted as 262. The collected data were analyzed through SPSS version 22. Descriptive part also included in the distributed questionnaire in order to obtained the respondents demographics. After analysis of the data, results showed all the hypotheses are having a significant relationship with each other. Findings of this study also important for the practitioners in health care sectors.","PeriodicalId":40344,"journal":{"name":"Nexo Revista Cientifica","volume":"29 1","pages":"0"},"PeriodicalIF":0.2000,"publicationDate":"2023-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"An integrative framework of health administration and patient satisfaction at health-care centre’s: perspectives of Riyadh, Saudi Arabia\",\"authors\":\"Saad AlFlayyeh, Saad Abdulrhman Almushawah\",\"doi\":\"10.5377/nexo.v36i04.16795\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Aim of the present study is to make satisfied the visitors (patients) through the offered services. There are private and public sector health care Centre’s in the Kingdom of Saudi Arabia, particularly in the diplomatic city of Riyadh. However, present study targeted public sector health care centers due to easy access. Later the study conceptualized a theoretical study framework and suggested the hypotheses based on the previous studies and recommendations. Thus, the study investigated the considered hypotheses for the mentioned variables. Total four (4) constructs were considered and four hypotheses were developed. Among 350 participants of the survey, valid responses were counted as 262. The collected data were analyzed through SPSS version 22. Descriptive part also included in the distributed questionnaire in order to obtained the respondents demographics. After analysis of the data, results showed all the hypotheses are having a significant relationship with each other. Findings of this study also important for the practitioners in health care sectors.\",\"PeriodicalId\":40344,\"journal\":{\"name\":\"Nexo Revista Cientifica\",\"volume\":\"29 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.2000,\"publicationDate\":\"2023-09-30\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Nexo Revista Cientifica\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.5377/nexo.v36i04.16795\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q4\",\"JCRName\":\"ENGINEERING, MULTIDISCIPLINARY\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Nexo Revista Cientifica","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.5377/nexo.v36i04.16795","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"ENGINEERING, MULTIDISCIPLINARY","Score":null,"Total":0}
引用次数: 0
摘要
本研究的目的是使来访者(病人)对所提供的服务感到满意。沙特阿拉伯王国有私营和公共部门的保健中心,特别是在外交城市利雅得。然而,本研究的目标是公共部门的医疗保健中心,因为它们很容易进入。随后,在前人研究成果的基础上,提出了理论研究框架和假设。因此,本研究调查了上述变量的假设。总共考虑了四(4)种结构,并提出了四个假设。在350名调查参与者中,有效回复数为262份。收集的数据通过SPSS version 22进行分析。描述性部分也包括在分发的问卷中,以获得受访者的人口统计数据。通过对数据的分析,结果表明,所有的假设都具有显著的相互关系。本研究的结果对卫生保健部门的从业人员也很重要。
An integrative framework of health administration and patient satisfaction at health-care centre’s: perspectives of Riyadh, Saudi Arabia
Aim of the present study is to make satisfied the visitors (patients) through the offered services. There are private and public sector health care Centre’s in the Kingdom of Saudi Arabia, particularly in the diplomatic city of Riyadh. However, present study targeted public sector health care centers due to easy access. Later the study conceptualized a theoretical study framework and suggested the hypotheses based on the previous studies and recommendations. Thus, the study investigated the considered hypotheses for the mentioned variables. Total four (4) constructs were considered and four hypotheses were developed. Among 350 participants of the survey, valid responses were counted as 262. The collected data were analyzed through SPSS version 22. Descriptive part also included in the distributed questionnaire in order to obtained the respondents demographics. After analysis of the data, results showed all the hypotheses are having a significant relationship with each other. Findings of this study also important for the practitioners in health care sectors.