重复装配过程中人机协作的心理状态和认知表现分析

Riccardo Gervasi, Matteo Capponi, Luca Mastrogiacomo, Fiorenzo Franceschini
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摘要

人机协作(human-robot collaboration, HRC)是工业5.0的主要范例之一,其目的是在生产过程中支持人类。然而,从认知人体工程学的角度来看,与机器人系统密切接触的整个班次可能会带来新的危害。本文提出了一种方法,可以在重复装配过程的轮班中无创地监测操作员的心理物理状态的演变,重点关注压力、精神工作量和疲劳。通过使用非侵入性生物传感器,可以以自然的方式(即在不中断或阻碍该过程的情况下)获得关于操作者认知负荷和压力的客观信息,甚至是实时信息。在HRC环境中,识别操作员的心理生理状态是支持他或她健康的第一步,可以为改善协作提供线索。提出的方法应用于一个案例研究,旨在比较手动和重复装配过程的协作机器人的班次。结果显示,操作人员在过程绩效演化和心理生理状态方面存在显著差异。特别是,协作机器人的存在导致了更少的过程失败、压力和认知负荷,特别是在工作班次的第一阶段。案例分析还表明,无创收集的生理数据在提供操作员压力、认知负荷和疲劳演变的重要信息方面是充分的。
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Analyzing psychophysical state and cognitive performance in human-robot collaboration for repetitive assembly processes
Abstract One of the main paradigms of Industry 5.0 is represented by human-robot collaboration (HRC), which aims to support humans in production processes. However, working entire shifts in close contact with a robotic system may introduce new hazards from a cognitive ergonomics perspective. This paper presents a methodological approach to monitor the evolution of the operator’s psychophysical state noninvasively in shifts of a repetitive assembly process, focusing on stress, mental workload, and fatigue. Through the use of non-invasive biosensors, it is possible to obtain objective information, even in real time, on the operator’s cognitive load and stress in a naturalistic manner (i.e., without interrupting or hindering the process). In the HRC setting, recognition of the operator’s psychophysical state is the first step in supporting his or her well-being and can provide clues to improve collaboration. The proposed method was applied to a case study aimed at comparing shifts performed both manually and with a cobot of a repetitive assembly process. The results showed significant differences in terms of process performance evolution and psychophysical state of the operator. In particular, the presence of the cobot resulted in fewer process failures, stress and cognitive load especially in the first phase of the work shift. The case study analyzed also showed the adequacy of noninvasively collected physiological data in providing important information on the evolution of the operator’s stress, cognitive load, and fatigue.
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