工作需求和工作资源能否预测职场欺凌中的旁观者行为?一项纵向研究

Kristoffer Holm, Sandra Jönsson, Tuija Muhonen
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引用次数: 0

摘要

旁观者可以通过主动或被动的行为影响职场欺凌。然而,对于感知到的工作环境因素与旁观者行为之间的关系,存在知识差距。本研究的目的是调查工作需求和工作资源如何与职场欺凌中的旁观者行为相关联。在两个时间点向卫生保健工作者样本分发了一份在线问卷。纵向数据来自1144名受访者。交叉滞后面板模型用于调查工作需求、工作资源和旁观者行为之间的关系。结果表明,社会支持与主动行为呈正相关,而工作影响与主动和被动行为均呈负相关。感知到的不正当任务与主动行为呈负相关,与被动行为呈正相关,而情感需求则具有意想不到的相反关系模式。研究结果提供了新的信息,说明组织和社会工作环境中的因素如何与工作场所欺凌中的主动和被动旁观者行为相关联。具体而言,研究结果通过将旁观者行为与组织背景联系起来,扩展了目前对工作场所欺凌的理解。
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Can Job Demands and Job Resources Predict Bystander Behaviour in Workplace Bullying? A Longitudinal Study
Abstract Bystanders can affect workplace bullying by engaging in active or passive behaviours. However, there is a knowledge gap regarding how perceived work environment factors relate to bystander behaviour. The study aim was to investigate how job demands, and job resources are associated with bystander behaviour in workplace bullying. An online questionnaire was distributed to a sample of health care workers at two time points. Longitudinal data were obtained from 1144 respondents. Cross-lagged panel models were used to investigate associations between job demands, job resources, and bystander behaviours over time. The results showed that social support was positively related to active behaviours, whereas influence at work was negatively related to both active and passive behaviours. Perceived illegitimate tasks were negatively related to active and positively related to passive behaviours, whereas emotional demands had an unanticipated opposite pattern of relationships. The findings provide new information about how factors in the organisational and social work environment are associated with active and passive bystander behaviours in workplace bullying. Specifically, the results expand current understanding of workplace bullying by relating bystander behaviour to the organisational context.
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