物流流程优化在制造企业可持续发展中的作用

Daniel Tokarski, Łukasz Łuczak
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引用次数: 0

摘要

目的:研究的目的是显示优化物流流程在商业企业的重要性,优化物流流程对客户满意度的影响被提出。设计/方法论/方法:采用了几种研究方法的组合。本文采用文献分析法作为基础研究方法。此外,通过使用观察法和检查文件的方法,可以更准确地确定企业中发生的现象并获得数据,对这些现象进行比较可以确定所应用的变化的影响和所执行过程的优化。在进行的研究中补充的方法是与企业主访谈的方法,这使得有可能填补新出现的信息空白。研究结果:优化商业企业物流流程对运营效率和竞争力的关键重要性已经得到证明。它显示了优化企业过程的必要性,通过关注过程和成为一个过程成熟的组织来保持市场上的竞争力所能获得的好处。公司所有者对流程优化的重要性的理解,在这一领域的持续改进和现代IT系统的使用是在动态变化的市场中生存的关键,实现更高的指标和组织效率,以获得市场上其他实体的竞争优势。原创性/价值:该出版物涵盖了微观经济方面制造企业可持续发展中物流过程优化的主题。将管理和质量科学领域的跨学科研究与经济学和金融学相结合。关键词:物流流程,制造企业,可持续发展。论文类别:研究论文。
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Optimization of logistics processes in the sustainable development of manufacturing enterprises
Purpose: The aim of the research was to show the importance of optimizing logistics processes in commercial enterprises, the impact of optimizing logistics processes on customer satisfaction was presented. Design/methodology/approach: A combination of several research methods was used. The method of literature analysis was used as the basic research method. In addition, by using the method of observation and the method of examining documents, it was possible to more accurately determine the phenomena occurring in enterprises and to obtain data, the comparison of which would allow to determine the impact of the applied change and optimization of the implemented processes. The supplementary method in the conducted research was the method of interviews with business owners, which made it possible to fill in the emerging information gaps. Findings: The key importance of optimizing logistic processes in commercial enterprises for operational efficiency and competitiveness has been demonstrated. It shows the need to optimize processes in enterprises, the benefits that can be achieved by focusing on processes and becoming a process-mature organization to remain a competitive organization on the market. Company owners' understanding of the importance of process optimization, continuous improvement in this area and the use of modern IT systems is the key to surviving in a dynamically changing market, achieving higher indicators and organizational effectiveness in order to gain a competitive advantage over other entities present on the market. Originality/value: The publication covers the subject of optimization of logistics processes in the sustainable development of manufacturing enterprises in the microeconomic aspect. Combining interdisciplinary research in the areas of management and quality science with economics and finance. Keywords: logistics processes, manufacturing enterprises, sustainable development. Category of the paper: research paper.
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