{"title":"阻碍全面质量管理成功的障碍:戴明获奖行业的案例研究","authors":"Ankesh Mittal, Pardeep Gupta, Vimal Kumar, Pratima Verma","doi":"10.1504/ijpqm.2023.134806","DOIUrl":null,"url":null,"abstract":"The aim of this paper is to explore the importance of the barriers encountered during TQM implementation in the context of Deming awarded industry in India. Based on the literature review, and expert opinions, ten barriers have been identified. Consequently, expert judgement has been engaged through the AHP approach to determine the role of each barrier. The result reveals that the lack of leadership is the top positioned and significant barrier with the highest global weight of 30.77% chased by lack of communication with the global weight of 19.68% and hindering the winning Deming Award. The findings of this study will facilitate researchers, consultants, policymakers, and decision-makers to implement TQM efficiently. In addition, the findings will assist the stakeholders to find the weight of importance of different barriers. Accordingly, they will make a plan to overcome the major TQM barriers which will increase the success rate of TQM implementation.","PeriodicalId":35201,"journal":{"name":"International Journal of Productivity and Quality Management","volume":"56 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The role of barriers to TQM success: a case study of Deming awarded industry\",\"authors\":\"Ankesh Mittal, Pardeep Gupta, Vimal Kumar, Pratima Verma\",\"doi\":\"10.1504/ijpqm.2023.134806\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The aim of this paper is to explore the importance of the barriers encountered during TQM implementation in the context of Deming awarded industry in India. Based on the literature review, and expert opinions, ten barriers have been identified. Consequently, expert judgement has been engaged through the AHP approach to determine the role of each barrier. The result reveals that the lack of leadership is the top positioned and significant barrier with the highest global weight of 30.77% chased by lack of communication with the global weight of 19.68% and hindering the winning Deming Award. The findings of this study will facilitate researchers, consultants, policymakers, and decision-makers to implement TQM efficiently. In addition, the findings will assist the stakeholders to find the weight of importance of different barriers. Accordingly, they will make a plan to overcome the major TQM barriers which will increase the success rate of TQM implementation.\",\"PeriodicalId\":35201,\"journal\":{\"name\":\"International Journal of Productivity and Quality Management\",\"volume\":\"56 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2023-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"International Journal of Productivity and Quality Management\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1504/ijpqm.2023.134806\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"Business, Management and Accounting\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Productivity and Quality Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/ijpqm.2023.134806","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
The role of barriers to TQM success: a case study of Deming awarded industry
The aim of this paper is to explore the importance of the barriers encountered during TQM implementation in the context of Deming awarded industry in India. Based on the literature review, and expert opinions, ten barriers have been identified. Consequently, expert judgement has been engaged through the AHP approach to determine the role of each barrier. The result reveals that the lack of leadership is the top positioned and significant barrier with the highest global weight of 30.77% chased by lack of communication with the global weight of 19.68% and hindering the winning Deming Award. The findings of this study will facilitate researchers, consultants, policymakers, and decision-makers to implement TQM efficiently. In addition, the findings will assist the stakeholders to find the weight of importance of different barriers. Accordingly, they will make a plan to overcome the major TQM barriers which will increase the success rate of TQM implementation.
期刊介绍：
IJPQM is a fully refereed journal covering strategies, techniques and tools for productivity and quality management and improvement in 21st century manufacturing and service organisations. New productivity and quality management ideas, results and experiences are welcomed by IJPQM. Productivity and quality are an integral component of organisations’ operational strategies. Productivity continues to play an important role both at the macro and micro levels. At micro-level, firms continue to use productivity as a performance measure to benchmark against the best-in-class companies with the objective of identifying best practices.
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