鼓励招聘时的自我蒙蔽

Sean Fath, Richard P. Larrick, Jack B. Soll
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摘要

在招聘中最大限度地减少偏见的一个策略是盲目的——在筛选求职者时,有目的地将信息限制在与工作直接相关的信息上,而不会引起基于种族、性别、年龄或其他无关特征的偏见。然而,盲目的政策仍然很少见。盲目政策的另一种选择是自我盲目,在这种情况下,人们在进行与招聘相关的评估时,会让自己对应聘者的偏见信息视而不见。通过模拟招聘任务,我们测试了鼓励自我盲的方法,这些方法考虑了可能影响人们是否自我盲的三个变量:对选择的默认影响,人们无法评估自己对偏见的敏感性,以及人们倾向于不认识到可能引发偏见的全部信息。有招聘经验的参与者选择接收或无视应聘者的各种信息,其中一些信息可能存在偏见。当被要求指定他们想要接收的申请人信息时,他们选择潜在偏见信息的频率要低于被要求指定他们不想接收的信息时,当为他人规定选择时,他们选择潜在偏见信息的频率要低于为自己选择时,当信息明显有偏见时,他们选择潜在偏见信息的频率要低于为自己选择时。在这些发现的基础上,我们提出了一个多管齐下的策略,人力资源领导者可以使用它来允许和鼓励招聘经理在筛选求职者时自我盲。
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Encouraging self-blinding in hiring
One strategy for minimizing bias in hiring is blinding—purposefully limiting the information used when screening applicants to that which is directly relevant to the job and does not elicit bias based on race, gender, age, or other irrelevant characteristics. Blinding policies remain rare, however. An alternative to blinding policies is self-blinding, in which people performing hiring-related evaluations blind themselves to biasing information about applicants. Using a mock-hiring task, we tested ways to encourage self-blinding that take into consideration three variables likely to affect whether people self-blind: default effects on choices, people’s inability to assess their susceptibility to bias, and people’s tendency not to recognize the full range of information that can elicit that bias. Participants with hiring experience chose to receive or be blind to various pieces of information about applicants, some of which were potentially biasing. They selected potentially biasing information less often when asked to specify the applicant information they wanted to receive than when asked to specify the information they did not want to receive, when prescribing selections for other people than when making the selections for themselves, and when the information was obviously biasing than when it was less obviously so. On the basis of these findings, we propose a multipronged strategy that human resources leaders could use to enable and encourage hiring managers to self-blind when screening job applicants.
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