COVID-19 and Public Transport in Auckland, New Zealand: Investigating Vulnerable Population Groups’ Ridership Behavior

Public transit ridership was severely affected during the COVID-19 pandemic in 2020 and the effects have continued since. The present study examines changes to ridership immediately post-pandemic in 2021. Research investigating the effects of COVID-19 on disadvantaged population groups is limited and the present study addresses this knowledge gap. Ridership of socially-disadvantaged groups such as low-income, female, and ethnic minority people is examined using order logit regression models. The study uses data from an online travel survey conducted in Auckland, New Zealand, immediately after all COVID-19-related restrictions were lifted. This allowed the collection of revealed preference data for the post-pandemic period. The regression models included the effects of socio-demographic characteristics of individual riders, travel attributes, and built environment factors. Findings suggest that those with lower income and from an ethnic minority group are likely to continue using transit frequently post-pandemic. Younger riders from the ethnic minority group are less likely to use transit frequently, while pre-COVID-19 they were more likely. Access to transit stops near home and work are significant factors for the ethnic minority group. Higher land use mix near the residence and work locations are found to induce more transit trips for all. It is critical for transit agencies to understand how the usage has evolved post-pandemic. These findings highlight the importance of considering the effects of the pandemic on different disadvantaged groups. Public transport service providers are encouraged to consider equity as they develop strategies to improve transit ridership.