An ID card allowing access to municipal services for migrants with precarious status in Montreal and its influence on social inclusion: a mixed method study

Purpose An identification card facilitates access to municipal services for migrants with precarious status (MPS) in Montreal. The purpose of this study was to explore from MPS’ perspective the utility of the identity (ID) card and its influence on social inclusion for MPS. Design/methodology/approach A sequential explanatory mixed methods design was used. First, a descriptive phone survey was administered ( n = 119). Associations between ID card use and levels of social inclusion were assessed using ordinal logistic regression. Second, semi-structured interviews ( n = 12) were done with purposely selected participants. Results were mixed using a statistics-by-theme approach. Findings Results showed that ID card users compared to nonusers reported higher levels of participation in society and more control/independence in daily life. No statistical associations were found between card use and sense of belonging nor sense of safety. Interviews highlighted that the ID card enabled participation in socio-recreational activities and perceived empowerment. A heightened sense of belonging was also found. Interview participants expressed fear of police despite owning the ID card. Practical implications Overall, although the municipal ID card promoted social inclusion for MPS, there is a need to render the ID card official to fully achieve this goal. Findings can inform the creation of public policies that foster inclusion and health of MPS in cities around the world. Originality/value Evaluation from MPS’ perspectives of the first ID card program of its kind in Canada.