管理团队中的冲突:冲突解决策略和有效的合作

Pub Date : 2023-10-31 DOI:10.7769/gesec.v14i10.2980
Oksana Zelenko, Olena Zhdanova-Nedilko, Viktoriia Stepanenko, Viktoriia Chernyahivska, Valery Nonik
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引用次数: 0

摘要

管理冲突和制定解决冲突的策略是现代管理学的主要课题之一。旨在改善和理解管理风格与冲突、协调合作策略和提高团队生产力之间的联系的研究正在变得相关。本研究旨在确定在团队内培训冲突管理和解决策略的专业人员的有效性,通过合作和项目有效性提高生产力。此外,作者还提出了一项关于团队效率如何依赖于通过调节团队协调水平来管理冲突的能力的研究。这项研究采用了多种方法。实验方法是本文研究的主要方法。通过阶段性的调查和观察,对研究结果进行了评价。研究假设认为,研究冲突解决原则和采用各种冲突避免策略是当代管理实践的积极组成部分。研究结果表明,开展基于合作的冲突管理培训课程对项目团队生产力和管理准备有积极影响。随着冲突管理风格的发展和确定团队绩效与冲突管理技能之间的联系,在考虑和分析冲突管理风格方面的持续实验研究具有前景。
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Managing conflicts within a team: conflict resolution strategies and effective cooperation
Managing conflicts and developing their resolution strategies are among the leading topics in modern management. The studies aimed at improving and understanding the connection between management styles and conflicts, strategies for coordinating cooperation, and increasing team productivity are becoming relevant. This research aims to determine the effectiveness of training professionals in conflict management and resolution strategies within a team, enhancing productivity through cooperation and project effectiveness. Also, the authors present a study of how team effectiveness depends on the ability to manage conflict by mediating the level of team coordination. The study employs various methods. The experiment method is the main one in this paper. The study results were evaluated using a survey and observation conducted by stages. The research hypothesis asserts that studying conflict resolution principles and employing various conflict avoidance strategies are positive components of contemporary management practices. The research results indicate that conducting a conflict management training course based on cooperation positively impacts project team productivity and managerial preparedness. There are prospects for continuing experimental research on considering and analyzing conflict management styles as they develop and determine the connection between team performance and conflict management skills.
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