PROPOSAL OF A NEW MULTI-CRITERIA METHODOLOGY SAPEVO-WASPAS-2N APPLIED IN PRIORITIZING THE IMPLEMENTATION OF COMPLIANCE PROCESSES

Processes that establish Compliance at first do not seem to add to the value chain of companies. However, the need to address legislation or issues related to corporate governance, social management, and the environment, lead large corporations to adopt such processes. This article aimed to establish a plan for prioritizing the implementation of compliance processes in an electric power generation company, through the method Value-Focused Thinking (VFT) of structuring problems, and the application of the new hybrid multicriteria method SAPEVO-WASPAS-2N, derived from the unprecedented junction of SAPEVO-M (Simple Aggregation of Preferences Expressed by Ordinal Vectors - Multi Decision Makers) and WASPAS-2N (Weighted Aggregated Sum Product Assessment) with two standardization techniques. The application of the hybrid model SAPEVO-WASPAS-2N proved to be consistent and robust, generating two possibilities of ordering priorities aligned with the strategic situation of the organization based on the criteria established through the opinion of the decision makers.