工作满意度与护士绩效

Maridi Marsan Dirdjo, Subhan R. Syahab, Enok Sureskiarti, Suwanto Suwanto
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引用次数: 0

摘要

摘要:员工绩效一直是医院等组织管理面临的一大挑战。衡量医院员工,特别是护士的绩效是一个非常有趣的话题,因为护士是最大的劳动力,约占医院所有卫生工作者的50-60%。研究护士工作满意度与绩效的关系仍然是重要的,以鼓励医院的整体绩效。目的:本研究旨在探讨工作满意度与护士绩效的关系。方法:本研究采用横断面设计的相关描述性研究。本研究的研究对象为执业护士,采用全抽样方法。采用工作满意度指数(IWS)问卷和护理绩效六维量表收集数据。使用卡方检验进行统计分析。结果:60.6%的护士对自己的工作感到满意,53.5%的护士仍然表现不佳。本研究发现,手术室护士的工作满意度与工作绩效之间存在显著的相关关系(p值0.002;α: 0.005), OR为6.188,即与工作满意的护士相比,对工作不满意的护士有6.2倍的机会表现不佳。这些结果可供医院护理管理者参考,以提高护士绩效,他们必须考虑护士的工作满意度。
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Job satisfaction and nurse performance
Abstract: Employee performance has always been a major challenge in the management of organizations such as hospitals. Measuring the performance of hospital employees, especially nurses, is a very interesting topic considering that nurses are the largest workforce, which is around 50-60% of all health workers in the hospital. Research on job satisfaction in nurses related to performance is still important to do, to encourage overall hospital performance. Purpose: aim this research is to examine the relationship between job satisfaction and nurse performance. Method: This study used a correlational descriptive study with a cross-sectional design. The population of this research is practicing nurses with total sampling technique. Data was collected using the Index Work Satisfaction (IWS) questionnaire and the Six Dimensional Scale of Nursing Performance. Statistical analysis using the Chi Square test. Results: 60.6% of nurses are satisfied with their work, while 53.5% of nurses still have poor performance. This study has revealed a significant relationship between job satisfaction and the performance of nurses in the surgical treatment room (p-value 0.002; α: 0.005) with OR showing 6.188 meaning that nurses who are dissatisfied with their work have the opportunity to perform less well 6.2 times, when compared with nurses who are satisfied in their jobs. These results can be used by hospital nursing managers that in order to improve nurse performance they must consider the job satisfaction of their nurses.
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审稿时长
10 weeks
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