医患等待时间与预约间隔的数学关系。

I Hill-Smith
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引用次数: 0

摘要

预约系统试图在医生等待病人到达的时间和病人等待看病的时间之间取得平衡。数学分析表明,随着预约间隔的缩短,病人等待的时间呈指数增长。预约间隔小于中位数会诊长度可能导致患者长时间等待,而没有节省医生的时间。更频繁、更短的手术可以在不增加医生等待时间的情况下为患者节省时间。探讨了提高手术时间利用效率的方法。
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Mathematical relationship between waiting times and appointment interval for doctor and patients.

Appointment systems try to achieve a balance between the time the doctor waits for patients to arrive and the time patients spend waiting to be seen. Mathematical analysis reveals that the time a patient can expect to wait increases exponentially as the appointment interval is reduced. An appointment interval that is less than the median consultation length can result in long waits for patients with no saving of time for the doctor. More frequent, shorter surgeries can save time for patients with no increase in the doctor's waiting time. Methods of improving the efficiency of use of surgery time are discussed.

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