建立上游供应商能力,实现下游定制:合作资本的作用

IF 11.2 2区 管理学 Q1 MANAGEMENT Journal of Business Logistics Pub Date : 2023-12-11 DOI:10.1111/jbl.12369
Sreedhar Madhavaram, Kenneth Hall, Amit K. Ghosh, Vishag Badrinarayanan
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引用次数: 0

摘要

对于企业对企业(B2B)市场中的企业来说,提供高度定制化的产品和服务是一种极具吸引力的战略选择。然而,由于为下游客户提供有效的定制化服务需要大量依赖上游供应商,因此上游供应商的能力成为企业生产定制化产品战略的核心。尽管上游供应商的能力对下游客户定制非常重要,但有关企业如何建设供应商能力以实现有效客户定制的研究却很少。本研究在定制、能力和协作研究流的基础上,测试了一个模型,该模型说明:(i) 上游供应商能力可为下游市场带来积极的定制成果;(ii) 企业的协作资本可直接建立上游供应商能力,也可通过供应商沟通间接建立供应商能力。通过分析从 189 家广泛从事下游定制业务的企业收集到的数据,我们发现了协作资本在构建上游供应商能力以促进下游定制业务中的作用--协作资本被概念化为一个高阶因素,协作导向、协作灵活性和协作沟通则是其一阶维度。最后,我们阐述了本研究的贡献、理论和实践意义以及局限性。
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Building upstream supplier capabilities for downstream customization: The role of collaboration capital

Offering highly customized products and services is an attractive strategic option for firms in business-to-business (B2B) markets. However, as effective customization for downstream customers requires significant reliance on upstream suppliers, capabilities of upstream suppliers become central to firm strategies to produce customized offerings. Despite the importance of upstream supplier capabilities for downstream customization, there is a scarcity of research on how firms build their suppliers' capabilities for effective customization. Building on the foundations of research streams on customization, capabilities, and collaboration, this research tests a model which illustrates that (i) upstream supplier capabilities can result in positive customization outcomes for downstream markets and (ii) a firm's collaboration capital can build upstream supplier capabilities directly and also indirectly through supplier communication. Analyses of data collected from 189 organizations that extensively engage in downstream customization reveal the role of collaboration capital—conceptualized as a higher order factor with collaboration orientation, collaborative flexibility, and collaborative communication as first-order dimensions—in building upstream supplier capabilities for downstream customization. We conclude with a delineation of the contributions, theoretical and practical implications, and limitations of this research.

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来源期刊
CiteScore
14.40
自引率
14.60%
发文量
34
期刊介绍: Supply chain management and logistics processes play a crucial role in the success of businesses, both in terms of operations, strategy, and finances. To gain a deep understanding of these processes, it is essential to explore academic literature such as The Journal of Business Logistics. This journal serves as a scholarly platform for sharing original ideas, research findings, and effective strategies in the field of logistics and supply chain management. By providing innovative insights and research-driven knowledge, it equips organizations with the necessary tools to navigate the ever-changing business environment.
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