Coping during the COVID-19 pandemic in the cleaning staff of a public hospital

The COVID-19 pandemic, in addition to generating physical conditions and consequences in the population, caused psychosocial disorders, for which people developed levels of coping with stress, causing difficulties in the cognitive and behavioral capacity of those affected, being a of the most affected populations the cleaning staff who worked in health institutions. The purpose of the study was to determine how the cleaning and cleaning staff of the Ambato General Teaching Hospital coped with stress during the SARS-CoV-2 pandemic. This is an observational, descriptive, cross-sectional cohort study with random probabilistic sampling. The Perceived Stress Scale-10 adapted to COVID-19 (EPP-10-C) was used. The main results show that, for the most part, the cleaning staff presented a moderate level of coping with stress during the COVID-19 pandemic. However, many also registered a mild level of coping. Finally, it was observed that the cleaning staff had developed different levels of coping, which allowed for reducing the impact on mental health.