价值流图作为支持波兰医疗系统物流流程的工具的标准

IF 0.8 Q4 ENGINEERING, INDUSTRIAL Acta Logistica Pub Date : 2023-12-31 DOI:10.22306/al.v10i4.439
Jolanta Korkosz - Gebska, Lukasz Poplawski
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引用次数: 0

摘要

世界卫生组织(WHO)指出,卫生系统由许多部分组成,如组织、机构、资源和人员,其主要目的是改善健康状况。该系统十分复杂,需要人员、资金、信息、供应、运输、通信以及总体指导和指示才能正常运作。这些要素相互影响,就像物流系统一样,其最重要的要素之间存在不间断的实物、决策和信息流动,这些要素包括:服务提供者、服务接受者(患者)、支付者(国家卫生基金)、控制和监督机构、卫生部。波兰的医疗系统正面临着许多问题,如医疗服务不足、系统管理效率低下、医务人员短缺或资金不足等。价值流图(VSM)标准的使用可以极大地促进波兰医疗系统物流流程的改善。本文旨在介绍在缺血性中风治疗过程中应用价值流图标准的可能性,该项目是由华沙医科大学、华沙精神病学和神经病学研究所以及波兰卫生经济学会组成的联合体实施的 "医疗保健中的精益管理 "项目的成果。IS-2/200/NCBR/2015。
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Standards of Value Stream Mapping as a tool supporting logistics processes in the healthcare system in Poland
According to the World Health Organisation (WHO) a health system consists of many components like organizations, institutions, resources, and people whose primary purpose is to improve health. The system is complex and requires staff, funds, information, supplies, transport, communications and overall guidance and direction to function properly. These elements interact with each other and, as in the logistics system, there are uninterrupted physical, decision-making and information flows between its most important elements, which include: service providers, service recipients (patients), a payer (the National Health Fund), control and supervision institutions, the Ministry of Health. The Polish healthcare system is struggling with many problems, such as insufficient access to health services, inefficient system management, shortages of medical staff, or underfunding. The use of Value Stream Mapping (VSM) standards can significantly contribute to the improvement of logistics processes of the Polish healthcare system. The standards can be also used to improve the processes of treatment of other diseases, but also the functioning of healthcare units.The aim of the article is to present the possibility of applying Value Stream Mapping standards in the process of ischemic stroke treatment as the results of the project ‘Lean Management in Healthcare’, implemented by the consortium consisting of the Medical University of Warsaw, the Institute of Psychiatry and Neurology in Warsaw and the Polish Society of Health Economics, financed by the National Centre for Research and Development under contract no. IS-2/200/NCBR/2015.
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来源期刊
Acta Logistica
Acta Logistica Engineering-Industrial and Manufacturing Engineering
CiteScore
1.80
自引率
28.60%
发文量
36
审稿时长
4 weeks
期刊最新文献
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