邦多沃索地区税务局以能力、工作纪律和领导力为基础提高绩效

Dwi Memi Setyorini, Nurul Qomariah, Ni Nyoman Putu Martini
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摘要

随着各行各业的竞争日趋激烈,每个组织,无论是政府所有还是私人所有,都需要不断提高其绩效。本研究旨在分析和确定能力、工作纪律和领导力对邦德沃索地区税务局绩效的影响。本研究的研究对象为邦德沃索地区税务局的员工、67 名邦德沃索-巴本达员工以及各分区的 23 名税收官员,因此本研究的总人数为除领导以外的 90 名员工。全部人口都被用作样本,因此本研究的样本是饱和样本。本研究使用了描述分析、有效性测试分析、可靠性测试和假设分析等分析工具。研究结果表明,能力、工作纪律和领导力对邦德沃索地区税务局员工的绩效有积极影响。
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Improving Performance Based on Competency, Work Discipline and Leadership at the Bondowoso Regency Regional Revenue Agency
Every organization, whether government-owned or private-owned, is required to continue to improve its performance in line with increasing competition in all lines of business. This research is aimed at analyzing and determining the impact of competence, work discipline and leadership on performance at the Bondowoso Regency Regional Revenue Agency. The population in this study were Bondowoso Regency Regional Revenue Agency employees, 67 Bondowoso Bapenda employees and 23 tax collection officers in each sub-district, so the total population in this study was 90 employees other than leaders. The entire population is used as a sample, so the sample in this study is a saturated sample. Description analysis, validity test analysis and reliability test as well as hypothesis analysis are used as analytical tools in this research. The results of this research are that competence, work discipline and leadership have a positive impact on the performance of Bondowoso Regency Regional Revenue Agency employees.
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