On File and As Files

In this paper, we piece together threads of communicative processes between residents, architects, and other parties, as found in the lists and letters of the archive of the Byker Redevelopment in Newcastle Upon Tyne (1968-83). Documents that are usually discarded or neglected by architectural researchers - from a stack of various papers documenting residents’ lists of complaints, evaluative papers such as an audit report, and architects’ memos, to a resident’s letter of complaint - enable us to reconstruct, first, how a mainstream practice collected and filed residents’ experiences and understanding of their homes, and second, how, through the circulation of those papers in action as files, residents’ notes were also embedded in the design process.