预先护理指示:赫兹尔诊所关于患者观点的质量改进项目

Fanny Hersson-Edery
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摘要

背景:预先护理计划(ACP)对患者有好处,而且在初级医疗机构进行预先护理计划通常是最佳的。尽管我们的全科教学诊所开发了多种资源和工具来支持 ACP 讨论,但在患者的医疗档案中,启动和记录预先护理指令(ACD)的比例很低,住院医生认为患者不愿意或没有准备好进行 ACP 讨论。本项目的目的是了解患者及其护理人员在与主治团队启动和讨论 ACD 时所面临的挑战和障碍。 方法: 我们在赫兹尔诊所家庭护理项目的 78 名患者中进行了在线调查。调查询问了参与者对 ACP 的重视程度以及他们对启动 ACD 讨论的各个方面的偏好。 结果:在 78 份可能的回复中,共收到 25 份。其中包括来自 6 名患者、13 名护理人员、4 名家庭成员和 2 名医生的调查回复。我们的结果显示,患者及其护理人员重视预先护理规划讨论(超过 80%)。此外,他们还认可 ACP 对他们自己、护理团队和家人的多种益处。患者和护理人员更愿意由医疗专业人员发起和促进讨论(70-80%),并愿意接受教育材料为这些讨论做准备(68%)。 结论体弱人群中的患者愿意并乐于与他们的初级医疗团队讨论预先护理计划。家庭医学教学诊所可以通过提供教育材料和发起这些讨论来支持患者参与 ACP 的愿望。
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Advance Care Directives: A Herzl Clinic Quality Improvement Project on Patients' perspectives
Background: Advance Care Planning (ACP) has benefits for patients and is often optimal when done in the primary care setting. Despite the development of multiple resources and tools to support ACP discussions at our Family Medicine Teaching Clinic, the initiation and documentation of Advance Care Directives (ACD) in patients’ medical files were low and resident physicians had perceived that patients were unwilling or unprepared for ACP discussions. The goal of this project was to understand the challenges and barriers that patients and their caregivers face in initiating and discussing ACD with their primary care team. Methods: An online survey was conducted among 78 patients who are part of the Home Care program at the Herzl clinic. Participants were asked about the value placed on ACP and their preferences on various aspects surrounding the initiation of ACD discussions. Results: 25 of 78 possible responses were received. This included survey responses from 6 patients, 13 caregivers, 4 family members and 2 physicians. Our results show that patients and their caregivers value Advance Care Planning discussions (>80%). Additionally, they endorse multiple benefits of ACP for themselves, their care teams and families. Patients and caregivers prefer that medical professionals initiate and facilitate the discussions (70-80%) and are open to receive educational material to prepare for these discussions (68%). Conclusion: Patients in a frail population are willing and open to discuss advance care planning with their primary care team. Family Medicine teaching clinics can support patients’ desire to engage in ACP by providing access to education material and initiating these discussions.
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