Comparing Macroscale and Microscale Walkability Indicators to Establish Pick-Up/Drop-Off Locations for a Microtransit Service in a Suburban Area

Microtransit is a shared mobility service that operates between fixed-route transit and ride-hailing. It operates with a fleet of vans or minibuses within a service zone that is usually located in a rural or suburban car-oriented area with a transport demand that is temporally and spatially dispersed. Microtransit often expects customers to walk a short distance to pick-up/drop-off (PUDO) locations. The PUDO points need to be quickly, easily, and safely reachable by pedestrians. Thus, PUDO locations must be chosen after analyzing the walkability of the suburban area served by microtransit. This paper presents a comparison of macroscale and microscale indicators to assess the walkability of suburban neighborhoods where microtransit has to be introduced. We chose three suburban neighborhoods (Partanna Mondello, Tommaso Natale, and Mondello) in Palermo, Italy, as a study area, aiming to identify the best places to locate PUDO stops for a microtransit service. A GIS database has been built associating each link with a series of qualitative and quantitative attributes. Finally, we developed a walkability index that indicates the attractiveness of specific locations in terms of intermodal walkability. We also identified the critical pedestrian links that need actions to improve their walkability.