利益相关者在易受灾害影响的旅游景点灾害宣传中的作用

Komunikator Pub Date : 2023-11-20 DOI:10.18196/jkm.20158
Adhianty Nurjanah, Nano Prawoto, Riski Apriliani, Chalila Raihan Nabilazka
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引用次数: 0

摘要

印度尼西亚地处灾害多发地区,灾害可能导致人员伤亡、财产损失、环境破坏,甚至对旅游业造成影响。日惹省和巴厘岛是拥有旅游景点(TAIs)的脆弱地区。为降低灾害风险及其影响,灾害传播成为必须解决的一个重要方面。本研究旨在分析利益相关者在旅游景点实施灾害沟通以实现旅游业可持续发展中的作用。研究结果表明,三类利益相关者在旅游景点的灾害传播中发挥着关键作用。主要利益相关者包括当地社区、当地政府和BPBD。次要利益相关者包括旅游部、非政府组织、BASARNAS、TNI和POLRI。此外,本研究确定的一个关键利益相关方是印尼酒店与餐馆协会(PHRI),该协会作为直接沟通者,负责在ODTW地区发生灾害时管理和协助游客,发挥着重要作用。
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The Role of Stakeholders as Disaster Communicators at Disaster-Prone Tourist Attraction Objects
Indonesia is located in a disaster-prone region that can result in human casualties, property losses, environmental damage, and even impacts on the tourism sector. The provinces of Yogyakarta and Bali are vulnerable areas with tourist attractions (TAIs). Disaster communication becomes a crucial aspect that must be addressed to reduce disaster risks and their impacts. This research aims to analyze the role of stakeholders in implementing disaster communication at TAIs to achieve sustainable tourism. The results of this research indicate that three categories of stakeholders play crucial roles in disaster communication at TAIs. Primary stakeholders include local communities, local governments, and BPBD. Secondary stakeholders include the Ministry of Tourism, Non-Governmental Organizations, BASARNAS, TNI, and POLRI. Moreover, a key stakeholder identified in this study is the Indonesian Hotel and Restaurant Association (PHRI), which plays a significant role as a direct communicator responsible for managing and assisting tourists during disasters in ODTW areas.
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审稿时长
12 weeks
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