黑暗模式研究:采用两阶段法和 S-O-R 框架的系统综述

Aiyi Yang, Chu Hiang Goh, Lim Jing Yi
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摘要

移动应用中的暗模式已引起商业界的广泛关注,许多用户出于不同目的选择在其移动应用中使用暗模式。然而,在学术界,它仍是一个新兴领域,因为对暗黑模式的定义和概念的系统研究并不多。此外,有关暗模式的当代调查工作和未来进展的学术推论也很少。关于暗黑模式的利弊仍存在争议。为了弥补这一不足,本文对不同学科中有关暗模式的学术研究进行了全面评估,旨在建立一个研究暗模式概念和用户体验的基础研究流程,为进一步探索暗模式与用户体验之间的相关性奠定更坚实的基础。本文以 Scopus 数据库为基础,通过两步法搜索并收集了过去 30 年中有关暗模式研究的文章。根据纳入和排除标准,共筛选出 35 篇文章。本文首先分析了暗黑模式的主题、背景、理论基础和研究方法。然后,根据刺激-组织-反应(S-O-R)框架对暗黑模式研究的可变因素进行了分类和整合。最终提出了一个研究框架,解释了更深层次的暗模式概念,以及变量因素、用户体验及其行为之间的关系。此外,本文还指出了当前文献研究中存在的不足,并概述了未来暗模式研究的潜在机会。
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The Research into Dark Mode: A Systematic Review Using Two-Stage Approach and S-O-R Framework
Dark mode in mobile applications has drawn widespread attention in business, and many users choose to use dark mode in their mobile applications for different purposes. However, it is still an emerging field in the academic circle, as there are not many systematic studies on the definition and concept of dark mode. Besides, scarce are the scholarly inferences regarding contemporary investigative undertakings and future advancements concerning the dark mode. The pros and cons of dark mode are still debatable. In order to bridge this gap, this paper undertook a comprehensive evaluation of the scholarship concerning dark mode across diverse disciplines, with the aim of building a fundamental research process for studying the concept of dark mode and user experience to establish a more robust groundwork for further exploration of the correlation between dark mode and user experience. Based on the Scopus database, this paper searched and collected articles on dark mode research within the last 30 years via the two-step approach. Thirty-five articles were selected based on the inclusion and exclusion criteria. This paper first analysed the themes, background, theoretical foundations and research methods on dark mode. Then it classified and integrated the variable factors of dark mode research based on the Stimulus-Organism-Response (S-O-R) framework. It ultimately proposed a research framework explaining the more profound concept of dark mode and the relationship between variable factors, user experience, and their behaviours. In addition, this paper also identified existing gaps in the current document studies and outlined potential opportunities for future research on dark mode.
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