商学本科课程中的企业教育可提高学生的谈判能力和自信心

Rickard Enstroem, Lyle Benson
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摘要

目的商科毕业生的进取能力增强了他们的工作准备,使他们成为能够推动成功的专业人士。其核心是自信和谈判能力。然而,嵌入企业教育并制定评估以证明学习效果是一项具有挑战性的工作。本研究旨在为在课堂上建立企业学习提供一个蓝图,并调查培养谈判能力和自信心的效果。设计/方法/途径根据科尔布的体验式学习周期,学生参与课堂和现实生活中的谈判,使用建立在班杜拉自我效能理论基础上的量表评估自信心。学生还提交了开放式反思。定量数据通过多元线性回归进行分析,定量和定性数据三角测量证实了企业在谈判能力和自信心方面的学习情况。定量分析发现了反应偏差,女生和男生都高估了最初的自信心水平。性别与差异分数类型的交互作用显示,女生的基线起点比男生低,这意味着女生的自信心提高幅度更大。这些发现挑战了关于谈判中性别差异的传统假设,强调了细微差别视角的必要性。本研究强调了谈判能力和自信心的提升。它对企业教育教学法的发展做出了独特的贡献。关注细微的性别差异挑战了普遍的假设,为管理培训中关于谈判能力和自信心的讨论提供了一个视角。
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Enterprise education in undergraduate business programmes advances students' negotiating competence and self-confidence
PurposeBusiness graduates’ enterprising capability augments their work readiness, transforming them into professionals capable of driving successful outcomes. At the core lie self-confidence and negotiating competence. However, embedding enterprise education and developing assessments to evidence learning is challenging. This study aims to offer a blueprint for establishing enterprise learning in the classroom and investigating the effectiveness of cultivating negotiating competence and self-confidence.Design/methodology/approachModelled on Kolb’s experiential learning cycle, students engage in in-class and real-life negotiations, assessing self-confidence using a scale founded in Bandura’s self-efficacy theory. Open-ended reflections are also submitted. Quantitative data is analysed through multiple linear regression, while quantitative and qualitative data triangulation substantiates enterprise learning in negotiating competence and self-confidence.FindingsStudents’ reflections show that low self-confidence poses an initial barrier in negotiations, overcome with successive engagements. Quantitative analysis uncovers response-shift biases, with female and male students overestimating initial self-confidence levels. The gender and difference score type interaction reveals a more pronounced bias among female students starting from a lower baseline than male students, implying a more substantial self-confidence improvement for female students. These findings challenge traditional assumptions about gender differences in negotiations and emphasize the need for nuanced perspectives.Originality/valueEnterprising capability is pivotal for business professionals. This study highlights the advancement of negotiating competence and self-confidence. It contributes uniquely to the development of enterprise education pedagogy. Focusing on nuanced gender differences challenges prevailing assumptions, providing a perspective to the discourse on negotiating competence and self-confidence in management training.
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