我们能否通过社区参与网格,利用文本分析为政策优先事项提供信息?

Tony Diana
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引用次数: 0

摘要

2016 年,东海岸某机场实施了新的基于性能的导航程序,这要求机场当局加强与机场社区居民的接触。本案例研究利用自然语言处理来解释机场社区居民从 2015 年到 2021 年的情绪变化。自然语言处理算法使创建社区参与网格成为可能,该网格可突出显示数字印刷品和社交媒体中发现的问题,并允许决策者根据意识和紧迫性对这些问题进行优先排序。
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Can We Leverage Text Analysis to Inform Policy Priorities Through a Community Engagement Grid?
The implementation of new performance-based navigation procedures at an East Coast airport in 2016 required the airport authority to step up its engagement with airport community residents. This case study leverages natural language processing to explain changes in the sentiments of airport community residents from 2015 to 2021. Natural language processing algorithms made it possible to create a community engagement grid that highlights issues identified in digital prints and social media and allows decision-makers to prioritize them based on awareness and urgency.
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