{"title":"多标准满意度分析法分析克罗地亚乘客对航空旅行服务质量的看法","authors":"Diana Božić, Diana Hunjak, Anita Domitrović, Evangelos Grigoroudis","doi":"10.1080/01605682.2024.2311323","DOIUrl":null,"url":null,"abstract":"As people travel by air more often, they become more demanding in the services that they expect and the price that they are willing to pay, which can affect their loyalty to a given airline or airp...","PeriodicalId":17308,"journal":{"name":"Journal of the Operational Research Society","volume":null,"pages":null},"PeriodicalIF":2.7000,"publicationDate":"2024-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Multicriteria satisfaction analysis to analyse passenger perceptions of air travel service quality in Croatia\",\"authors\":\"Diana Božić, Diana Hunjak, Anita Domitrović, Evangelos Grigoroudis\",\"doi\":\"10.1080/01605682.2024.2311323\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"As people travel by air more often, they become more demanding in the services that they expect and the price that they are willing to pay, which can affect their loyalty to a given airline or airp...\",\"PeriodicalId\":17308,\"journal\":{\"name\":\"Journal of the Operational Research Society\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":2.7000,\"publicationDate\":\"2024-02-02\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of the Operational Research Society\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://doi.org/10.1080/01605682.2024.2311323\",\"RegionNum\":4,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"MANAGEMENT\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of the Operational Research Society","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/01605682.2024.2311323","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"MANAGEMENT","Score":null,"Total":0}
Multicriteria satisfaction analysis to analyse passenger perceptions of air travel service quality in Croatia
As people travel by air more often, they become more demanding in the services that they expect and the price that they are willing to pay, which can affect their loyalty to a given airline or airp...
期刊介绍：
JORS is an official journal of the Operational Research Society and publishes original research papers which cover the theory, practice, history or methodology of OR.
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