同事对知识共享的反应:知识贡献者工作能力的调节作用

Paul Tang, Jennifer Y.M. Lai, Xiaoyun Chen, Siu Fong Isabel Fu
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引用次数: 0

摘要

目的本研究以社会交换理论为基础,旨在调查员工的知识共享与其同事在知识共享和帮助行为方面对该重点贡献者的回应之间的互惠关系。研究结果员工通常通过同伴尊重机制,以确切的行为(即知识共享)回报贡献者的知识共享。然而,只有当知识贡献者有能力时,知识共享所产生的尊重才会增强。原创性/价值目前还缺乏关于员工的知识共享如何实际影响团队其他成员的研究。本研究通过从同伴的角度研究团队成员对知识共享的反应,弥补了这一空白。研究还揭示了知识共享在赢得同行尊重方面的优势。
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Coworkers’ responses to knowledge sharing: the moderating role of a knowledge contributor’s job competence
Purpose Drawing on social exchange theory, this study aims to investigate the reciprocal relationship between an employee’s knowledge sharing and his or her coworkers’ responses to this focal contributor in terms of knowledge sharing and helping behaviors. Design/methodology/approach A two-wave online survey collected data from 84 respondents who provided ratings on each member on their team, representing 440 dyadic relationships. Hierarchical linear modeling analyzed the between-subjects and within-subject data simultaneously. Findings Employees generally reciprocate contributors’ knowledge sharing with an exact act (i.e. knowledge sharing) through the mechanism of peer respect. However, respect generated by knowledge sharing is enhanced only when the knowledge contributor is competent. Originality/value Research on how an employee’s knowledge sharing actually influences other members of a team is lacking. This study addresses this gap by examining responses to a team member’s knowledge sharing from a peer’s perspective. It also reveals when knowledge sharing is more pronounced in earning peer respect.
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