消费价值观和责任感是否能预测人们对可持续奢侈品牌的态度

IF 2.7 Q2 BUSINESS Journal of Consumer Marketing Pub Date : 2024-02-09 DOI:10.1108/jcm-05-2023-6058
Ekta Aggarwal, Anurupa B. Singh, Richa Misra
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引用次数: 0

摘要

目的年轻一代(Z 世代和千禧一代)有着不同的价值观,品牌需要更好地诠释这些价值观。有证据表明,奢侈品牌与可持续发展之间存在关联。本研究的目的是基于刺激--组织--反应理论,通过流动体验(FE)评估消费者的消费价值观(功能性、体验性和象征性)和道德价值观(赋予的责任)对年轻一代消费者对可持续奢侈品牌(SLB)态度的影响。研究 1 以奢侈品消费价值观为基础,对 396 名受访者进行了结构化问卷调查。在研究 2 中,作者通过开放式文章从目标群体(经常沉迷于奢侈品时尚购物的印度年轻购物者)中收集了 30 个定性回答。研究结果显示,功能价值是预测 FE 的最重要因素,其次是 AR、体验价值和象征价值。研究还发现,FE 对形成对可持续奢侈时尚品牌的态度有重大影响。定性研究结果与定量研究结果一致,只是受访者对品牌可持续举措的真实性持保留意见。实践意义由于年轻消费者代表着奢侈品市场的未来发展,在印度这样一个新兴经济体中,充分理解他们对消费价值和可持续价值的看法至关重要,因为印度是年轻消费者最多的国家之一。新的研究框架还将有助于奢侈品牌经理为可持续奢侈服装制定高效的品牌营销战略。关于实现公平就业对可持续奢侈时尚品牌态度的影响的研究十分有限。迄今为止,该领域的学术研究仅限于定量研究和少数定性研究,但本研究在奢侈品环境中采用了混合方法,从而使本研究与众不同。
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Does consumption values and ascribed responsibility predict attitudes towards sustainable luxury brands

Purpose

The young generation (Gen Z and Millennials) has a different set of values that the brand needs to interpret better. There is evidence of a correlation between luxury brands and sustainability. The purpose of this study is to assess the impact of consumers’ consumption values (functional, experiential, and symbolic) and ethical values (ascribed responsibility) through flow experience (FE) on consumers’ attitudes towards sustainable luxury brands (SLB) in the young generation based on stimulus-organism-response theory.

Design/methodology/approach

The research design consists of Studies 1 and 2. Study 1 used a structured questionnaire on a sample of 396 respondents based on the scales of luxury consumption values. For Study 2, the authors collected 30 qualitative responses from the target group (young Indian shoppers who indulge in luxury fashion shopping frequently) via open-ended essays. PLS-SEM was used to test the hypothesised relationship.

Findings

As per the results, functional values are the most significant predictors of FE, followed by AR, experiential values and symbolic values. The study also discovered that FE has a substantial influence on the formation of attitudes towards sustainable luxury fashion brands. The qualitative findings were in line with the quantitative findings, except that the respondents have reservations with respect to the authenticity of sustainable initiatives by the brands.

Practical implications

As the young consumer represents the future development of the luxury market, it is crucial to fully comprehend their view with respect to consumption value and AR in an emerging economy like India, which constitutes one of the highest populations of young consumers. The new research framework will also assist luxury brand managers in the formulation of efficient brand marketing strategies for sustainable luxury apparel.

Originality/value

Previous studies have mainly focused on FE in the context of the service industry. There are limited studies exploring the impact of achieving FE in framing the attitude towards sustainable luxury fashion brands. Academic research in the area so far has limited its scope to quantitative and a few qualitative studies, but this study provides a mixed-methods approach in a luxury setting, contributing to the study’s distinctiveness.

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来源期刊
Journal of Consumer Marketing
Journal of Consumer Marketing Business, Management and Accounting-Business and International Management
CiteScore
5.00
自引率
7.10%
发文量
68
期刊介绍: ■Consumer behaviour ■Customer policy and service ■Practical case studies to illustrate concepts ■The latest thinking and research in marketing planning ■The marketing of services worldwide
期刊最新文献
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