Understanding ways to support teens and parents affected by Russia–Ukraine war

PurposeThe study explored how information institutions can support the resilience of parents of adolescents affected by the Russia–Ukraine war. Ukrainian parents are facing major challenges of supporting their teenagers through a difficult developmental phase while also “buffering” their war-related hardships. By supporting parents, information institutions can also support children.Design/methodology/approachFifteen parents were interviewed about mental health challenges and resources that are helpful and/or missing from their support systems. Recordings of participant narratives were analyzed using the qualitative thematic analysis technique.FindingsThe findings indicate that both teens and parents rely on internal resilience skills, family, friends and community resources to support themselves. However, a number of additional resources could be offered by information institutions, including content for (1) teens on developing skills in communication, interpersonal relationships, problem solving and academic pursuits; (2) parents on child development and opportunities in their host countries; both groups on (3) both groups on mental health first aid and safe spaces to meet peers. The study recommendations will be of interest to information professionals working with families, especially families affected by disasters.Research limitations/implicationsThe study relied on a small convenience sample of participants.Practical implicationsStudy recommendations would be of interest to information professionals who develop and provide services to families affected by natural and manmade disasters.Social implicationsStudy recommendations improve understanding of the (potential) role of information institutions and libraries in strengthening family and community resilience.Originality/valueThe study offers a rare insight into experiences of war-affect families and provides evidence-driven recommendations for information institutions to support family and community resilience.