{"title":"低劣却又变革：机器人吸尘器的用户体验","authors":"Morten Hertzum","doi":"10.1093/iwc/iwae003","DOIUrl":null,"url":null,"abstract":"Robotic vacuum cleaners are a prime example of home automation and a rich source of information about how people experience it. On the basis of a 3-week diary study, this article compares householders’ user experience (UX) of robotic vacuum cleaners with their UX of three types of manual vacuum cleaner. The main finding is that robotic vacuum cleaners are inferior in use, yet transform vacuuming. While their inferiority is about their pragmatic qualities, their transformative power relates to their autonomy, agency and hedonic qualities. This contradictory UX involves that robotic vacuum cleaners perform worse or not at all on seven out of nine surfaces and, at the same time, appear to escalate cleanliness standards. The transformation of household chores such as vacuuming is ongoing and calls for further research on engineering and merging the pragmatic and hedonic aspects of UX.","PeriodicalId":50354,"journal":{"name":"Interacting with Computers","volume":null,"pages":null},"PeriodicalIF":1.0000,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Inferior, Yet Transformative: the User Experience with Robotic Vacuum Cleaners\",\"authors\":\"Morten Hertzum\",\"doi\":\"10.1093/iwc/iwae003\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Robotic vacuum cleaners are a prime example of home automation and a rich source of information about how people experience it. On the basis of a 3-week diary study, this article compares householders’ user experience (UX) of robotic vacuum cleaners with their UX of three types of manual vacuum cleaner. The main finding is that robotic vacuum cleaners are inferior in use, yet transform vacuuming. While their inferiority is about their pragmatic qualities, their transformative power relates to their autonomy, agency and hedonic qualities. This contradictory UX involves that robotic vacuum cleaners perform worse or not at all on seven out of nine surfaces and, at the same time, appear to escalate cleanliness standards. The transformation of household chores such as vacuuming is ongoing and calls for further research on engineering and merging the pragmatic and hedonic aspects of UX.\",\"PeriodicalId\":50354,\"journal\":{\"name\":\"Interacting with Computers\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":1.0000,\"publicationDate\":\"2024-02-28\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Interacting with Computers\",\"FirstCategoryId\":\"94\",\"ListUrlMain\":\"https://doi.org/10.1093/iwc/iwae003\",\"RegionNum\":4,\"RegionCategory\":\"计算机科学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"COMPUTER SCIENCE, CYBERNETICS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Interacting with Computers","FirstCategoryId":"94","ListUrlMain":"https://doi.org/10.1093/iwc/iwae003","RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"COMPUTER SCIENCE, CYBERNETICS","Score":null,"Total":0}
Inferior, Yet Transformative: the User Experience with Robotic Vacuum Cleaners
Robotic vacuum cleaners are a prime example of home automation and a rich source of information about how people experience it. On the basis of a 3-week diary study, this article compares householders’ user experience (UX) of robotic vacuum cleaners with their UX of three types of manual vacuum cleaner. The main finding is that robotic vacuum cleaners are inferior in use, yet transform vacuuming. While their inferiority is about their pragmatic qualities, their transformative power relates to their autonomy, agency and hedonic qualities. This contradictory UX involves that robotic vacuum cleaners perform worse or not at all on seven out of nine surfaces and, at the same time, appear to escalate cleanliness standards. The transformation of household chores such as vacuuming is ongoing and calls for further research on engineering and merging the pragmatic and hedonic aspects of UX.
期刊介绍：
Interacting with Computers: The Interdisciplinary Journal of Human-Computer Interaction, is an official publication of BCS, The Chartered Institute for IT and the Interaction Specialist Group .
Interacting with Computers (IwC) was launched in 1987 by interaction to provide access to the results of research in the field of Human-Computer Interaction (HCI) - an increasingly crucial discipline within the Computer, Information, and Design Sciences. Now one of the most highly rated journals in the field, IwC has a strong and growing Impact Factor, and a high ranking and excellent indices (h-index, SNIP, SJR).
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