{"title":"图书馆专业人员的在线信息检索自我效能:读者对大学图书馆满意度的预测因素","authors":"Tariq Rasheed, Shamshad Ahmed","doi":"10.1108/dlp-12-2023-0108","DOIUrl":null,"url":null,"abstract":"<h3>Purpose</h3>\n<p>The primary purpose of this study was to check the online information retrieval self-efficacy among library professionals in predicting the satisfaction of patrons within universities’ libraries.</p><!--/ Abstract__block -->\n<h3>Design/methodology/approach</h3>\n<p>The study was grounded on Bandura four sources of self-efficacy, encompassing mastery experience, vicarious experience, social persuasion and physiological states. To accomplish this, a meticulously designed questionnaire was administered to collect data from library professionals employed in universities libraries recognized by the Higher Education Commission in Punjab and capital city of Pakistan (Islamabad). Following by the validation of assumptions, researchers conducted a multiple linear regression test to predict the outcomes of the dependent variable by using the independents variables. Additionally, a comparative evaluation was carried out among all the independent variables to determine their respective contributions to satisfaction of library patrons.</p><!--/ Abstract__block -->\n<h3>Findings</h3>\n<p>The results emphasized the distinct and substantial significance of three variables, physiological states, social feedback and mastery experience in predicting the satisfaction of library patrons. Nevertheless, vicarious experience did not demonstrate a significant influence on the satisfaction of library patrons. Furthermore, influence of physiological states on the improvement of library patrons’ satisfaction was relatively higher compared to other three self-efficacy sources. In conclusion, research established the essential role of online information retrieval self-efficacy in enhancing the satisfaction of library patrons.</p><!--/ Abstract__block -->\n<h3>Practical implications</h3>\n<p>The findings of the study can form a solid basis for devising academic programs to train the library professionals for effective utilization of various information systems and databases. These programs play an important role in improving the self-efficacy of library professionals, ultimately refining their skills in online information retrieval.</p><!--/ Abstract__block -->\n<h3>Originality/value</h3>\n<p>In essence, this study provides insights into the factors which are pivotal in effective information searching process, ultimately leading to increase the satisfaction level of library patrons which has not been previously researched in Pakistan as well as the world context. Moreover, the study significance lies in contribute to academic discourse, its potential to transform and promote the library services and as well as empower library professionals in delivering the satisfying and efficient experience for library patrons in the current digital age.</p><!--/ Abstract__block -->","PeriodicalId":42447,"journal":{"name":"Digital Library Perspectives","volume":"19 1","pages":""},"PeriodicalIF":1.1000,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Online information retrieval self-efficacy of library professionals: a predictor of patrons’ satisfaction in university libraries\",\"authors\":\"Tariq Rasheed, Shamshad Ahmed\",\"doi\":\"10.1108/dlp-12-2023-0108\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<h3>Purpose</h3>\\n<p>The primary purpose of this study was to check the online information retrieval self-efficacy among library professionals in predicting the satisfaction of patrons within universities’ libraries.</p><!--/ Abstract__block -->\\n<h3>Design/methodology/approach</h3>\\n<p>The study was grounded on Bandura four sources of self-efficacy, encompassing mastery experience, vicarious experience, social persuasion and physiological states. To accomplish this, a meticulously designed questionnaire was administered to collect data from library professionals employed in universities libraries recognized by the Higher Education Commission in Punjab and capital city of Pakistan (Islamabad). Following by the validation of assumptions, researchers conducted a multiple linear regression test to predict the outcomes of the dependent variable by using the independents variables. Additionally, a comparative evaluation was carried out among all the independent variables to determine their respective contributions to satisfaction of library patrons.</p><!--/ Abstract__block -->\\n<h3>Findings</h3>\\n<p>The results emphasized the distinct and substantial significance of three variables, physiological states, social feedback and mastery experience in predicting the satisfaction of library patrons. Nevertheless, vicarious experience did not demonstrate a significant influence on the satisfaction of library patrons. Furthermore, influence of physiological states on the improvement of library patrons’ satisfaction was relatively higher compared to other three self-efficacy sources. In conclusion, research established the essential role of online information retrieval self-efficacy in enhancing the satisfaction of library patrons.</p><!--/ Abstract__block -->\\n<h3>Practical implications</h3>\\n<p>The findings of the study can form a solid basis for devising academic programs to train the library professionals for effective utilization of various information systems and databases. These programs play an important role in improving the self-efficacy of library professionals, ultimately refining their skills in online information retrieval.</p><!--/ Abstract__block -->\\n<h3>Originality/value</h3>\\n<p>In essence, this study provides insights into the factors which are pivotal in effective information searching process, ultimately leading to increase the satisfaction level of library patrons which has not been previously researched in Pakistan as well as the world context. 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Online information retrieval self-efficacy of library professionals: a predictor of patrons’ satisfaction in university libraries
Purpose
The primary purpose of this study was to check the online information retrieval self-efficacy among library professionals in predicting the satisfaction of patrons within universities’ libraries.
Design/methodology/approach
The study was grounded on Bandura four sources of self-efficacy, encompassing mastery experience, vicarious experience, social persuasion and physiological states. To accomplish this, a meticulously designed questionnaire was administered to collect data from library professionals employed in universities libraries recognized by the Higher Education Commission in Punjab and capital city of Pakistan (Islamabad). Following by the validation of assumptions, researchers conducted a multiple linear regression test to predict the outcomes of the dependent variable by using the independents variables. Additionally, a comparative evaluation was carried out among all the independent variables to determine their respective contributions to satisfaction of library patrons.
Findings
The results emphasized the distinct and substantial significance of three variables, physiological states, social feedback and mastery experience in predicting the satisfaction of library patrons. Nevertheless, vicarious experience did not demonstrate a significant influence on the satisfaction of library patrons. Furthermore, influence of physiological states on the improvement of library patrons’ satisfaction was relatively higher compared to other three self-efficacy sources. In conclusion, research established the essential role of online information retrieval self-efficacy in enhancing the satisfaction of library patrons.
Practical implications
The findings of the study can form a solid basis for devising academic programs to train the library professionals for effective utilization of various information systems and databases. These programs play an important role in improving the self-efficacy of library professionals, ultimately refining their skills in online information retrieval.
Originality/value
In essence, this study provides insights into the factors which are pivotal in effective information searching process, ultimately leading to increase the satisfaction level of library patrons which has not been previously researched in Pakistan as well as the world context. Moreover, the study significance lies in contribute to academic discourse, its potential to transform and promote the library services and as well as empower library professionals in delivering the satisfying and efficient experience for library patrons in the current digital age.
期刊介绍:
Digital Library Perspectives (DLP) is a peer-reviewed journal concerned with digital content collections. It publishes research related to the curation and web-based delivery of digital objects collected for the advancement of scholarship, teaching and learning. And which advance the digital information environment as it relates to global knowledge, communication and world memory. The journal aims to keep readers informed about current trends, initiatives, and developments. Including those in digital libraries and digital repositories, along with their standards and technologies. The editor invites contributions on the following, as well as other related topics: Digitization, Data as information, Archives and manuscripts, Digital preservation and digital archiving, Digital cultural memory initiatives, Usability studies, K-12 and higher education uses of digital collections.