{"title":"患者对卡拉奇一家公立三级医院护理质量的满意度","authors":"Tariq Afridi, Amjad Ali, Afsar Ali, Subia Naz","doi":"10.54393/pjhs.v5i02.1263","DOIUrl":null,"url":null,"abstract":"Care is seen as a significant element of health amenities. The most anticipated health outcomes are achieved by providing treatments that are effective, efficient, and cost-effective. Objective: To assess the level of patient’s satisfaction towards the quality of nursing care at a public sector tertiary care hospital in Karachi. Methods: This cross-sectional study was accompanied by 312 patients admitted to public sector hospital. Non-probability purposive sampling technique was used for data collection. Those patients who have been admitted for more than three days in various departments. Data were collected after approval Institutional Review Committee (IRC) of the Dow Institute of Nursing and Midwifery (DIONAM) and the Ethical Review Committee (ERC) of the National Institute of Cardiovascular Disease (NICVD). Data were analyzed on SPSS-version 25.0. Frequency and percentage were measured from categorical data. An Independent t-test was run to find out the relationship of patient’s satisfaction and with demographic characteristics of the study participants. Written informed consent was obtained from all participants. Results: The findings highlighted that the majority (55%) of the study participants were male and 79% were married. Furthermore, the highest satisfaction level (90.7) was found in the domain of nurse’s communication, and the lowest level of satisfaction score 81.8% found in the discharge domain. Moreover, the overall patient’s satisfaction score of all domains was 93.3%. Conclusions: The findings of this study concluded that the majority of the admitted patients strongly agreed with the quality of nursing care. Furthermore, the nurse’s communication domain showed a higher level of satisfaction among all domains. ","PeriodicalId":515760,"journal":{"name":"Pakistan Journal of Health Sciences","volume":"30 7","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2024-02-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Patients Satisfaction Towards Quality of Nursing Care at a Public Sector Tertiary Care Hospital Karachi\",\"authors\":\"Tariq Afridi, Amjad Ali, Afsar Ali, Subia Naz\",\"doi\":\"10.54393/pjhs.v5i02.1263\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Care is seen as a significant element of health amenities. The most anticipated health outcomes are achieved by providing treatments that are effective, efficient, and cost-effective. Objective: To assess the level of patient’s satisfaction towards the quality of nursing care at a public sector tertiary care hospital in Karachi. Methods: This cross-sectional study was accompanied by 312 patients admitted to public sector hospital. Non-probability purposive sampling technique was used for data collection. Those patients who have been admitted for more than three days in various departments. Data were collected after approval Institutional Review Committee (IRC) of the Dow Institute of Nursing and Midwifery (DIONAM) and the Ethical Review Committee (ERC) of the National Institute of Cardiovascular Disease (NICVD). Data were analyzed on SPSS-version 25.0. Frequency and percentage were measured from categorical data. An Independent t-test was run to find out the relationship of patient’s satisfaction and with demographic characteristics of the study participants. Written informed consent was obtained from all participants. Results: The findings highlighted that the majority (55%) of the study participants were male and 79% were married. Furthermore, the highest satisfaction level (90.7) was found in the domain of nurse’s communication, and the lowest level of satisfaction score 81.8% found in the discharge domain. Moreover, the overall patient’s satisfaction score of all domains was 93.3%. Conclusions: The findings of this study concluded that the majority of the admitted patients strongly agreed with the quality of nursing care. 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引用次数: 0
摘要
护理被视为卫生设施的重要组成部分。通过提供有效、高效和具有成本效益的治疗方法,可取得最理想的保健效果。目的评估患者对卡拉奇一家公立三级医院护理质量的满意度。方法:横断面研究这项横断面研究的对象是公立医院的 312 名住院患者。数据收集采用了非概率目的性抽样技术。这些患者在不同科室住院超过三天。数据的收集须经陶氏护理与助产研究所(DIONAM)的机构审查委员会(IRC)和国家心血管疾病研究所(NICVD)的伦理审查委员会(ERC)批准。数据采用 SPSS 25.0 版进行分析。对分类数据进行频率和百分比测量。对患者满意度与研究参与者人口统计学特征之间的关系进行了独立 t 检验。所有参与者均已获得书面知情同意。结果研究结果表明,大多数(55%)研究参与者为男性,79%已婚。此外,护士沟通领域的满意度最高(90.7),出院领域的满意度最低(81.8%)。此外,患者对所有领域的总体满意度为 93.3%。结论研究结果表明,大多数入院患者对护理质量非常满意。此外,在所有领域中,护士沟通领域的满意度较高。
Patients Satisfaction Towards Quality of Nursing Care at a Public Sector Tertiary Care Hospital Karachi
Care is seen as a significant element of health amenities. The most anticipated health outcomes are achieved by providing treatments that are effective, efficient, and cost-effective. Objective: To assess the level of patient’s satisfaction towards the quality of nursing care at a public sector tertiary care hospital in Karachi. Methods: This cross-sectional study was accompanied by 312 patients admitted to public sector hospital. Non-probability purposive sampling technique was used for data collection. Those patients who have been admitted for more than three days in various departments. Data were collected after approval Institutional Review Committee (IRC) of the Dow Institute of Nursing and Midwifery (DIONAM) and the Ethical Review Committee (ERC) of the National Institute of Cardiovascular Disease (NICVD). Data were analyzed on SPSS-version 25.0. Frequency and percentage were measured from categorical data. An Independent t-test was run to find out the relationship of patient’s satisfaction and with demographic characteristics of the study participants. Written informed consent was obtained from all participants. Results: The findings highlighted that the majority (55%) of the study participants were male and 79% were married. Furthermore, the highest satisfaction level (90.7) was found in the domain of nurse’s communication, and the lowest level of satisfaction score 81.8% found in the discharge domain. Moreover, the overall patient’s satisfaction score of all domains was 93.3%. Conclusions: The findings of this study concluded that the majority of the admitted patients strongly agreed with the quality of nursing care. Furthermore, the nurse’s communication domain showed a higher level of satisfaction among all domains.