营销组合和健康意识对卫生用品购买决策的影响

Dita Wulansari, S. Bangsawan, Dorothy Rouly H. Pandjaitan
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摘要

COVID-19 大流行提高了公众对健康与卫生之间联系的认识,从而导致对洗手液和洗手皂等卫生用品的需求增加。消费者对卫生用品的消费行为也发生了变化。大流行病对印尼市场营销组合和健康意识对消费者购买卫生用品决策的长期影响仍有待分析。本研究旨在探讨营销组合(产品、价格、地点和促销)和健康意识对卫生用品购买的影响。对这些变量的测量使用了相关指标,采用 1-5 级李克特量表。数据使用 Lisrel 8.80 软件进行分析,其中包括结构方程模型(SEM)。数据收集通过问卷调查(在线调查)进行,采用了目的性抽样技术。研究样本由 250 名受访者组成,受访者的特征是所有年龄在 12 岁以上、在印尼购买过卫生用品的印尼人。使用 SEM Lisrel 8.80 方法进行分析后发现,购买决策受到营销组合的显著正面影响。营销组合对健康意识有明显影响,但影响较弱。健康意识对购买决策有积极而显著的影响。健康意识对营销组合对购买决策的影响具有中介作用,但这种中介作用被削弱了。因此,可以得出结论,营销组合和健康意识是促进卫生产品购买决策的重要因素。
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The Effect of Marketing Mix and Health Consciousness on Purchase Decisions of Sanitary Products
The COVID-19 pandemic has raised public awareness of the link between health and sanitation, which has resulted in a rise in the demand for sanitation supplies like hand sanitizer and hand soap. Consumer behavior towards sanitary products has changed. The long-term impact of the pandemic on the effect of the marketing mix and health consciousness on consumer decisions to buy sanitary products in Indonesia still needs to be analyzed. The purpose of this study is to look at the effect of the marketing mix (product, price, place, and promotion) and health consciousness on sanitary product purchases. Measurement of these variables was carried out using relevant indicators with a Likert scale of 1-5. The data were analyzed using Lisrel 8.80 software, which included a structural equation model (SEM). Data collection was carried out through questionnaires (online surveys) by applying purposive sampling techniques. The research sample consisted of 250 respondents with characteristics as all Indonesian people aged at least 12 years old, had purchased sanitary products in Indonesia. Based on analysis using the SEM Lisrel 8.80 method, it was discovered that purchasing decisions are significantly positively affected by the marketing mix. Marketing mix has a significant effect but a weakening effect on health consciousness. Health consciousness has a positive and significant effect on purchasing decisions. Health consciousness has been shown to mediate the effect of the marketing mix on purchasing decisions, but it is weakened. Thus, it is possible to conclude that the marketing mix and health consciousness are essential factors in enhancing sanitary product purchasing decisions.
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